Epson Stylus Photo RX620 All-In-One InkJet Printer Logo
Posted on Jun 14, 2009
Answered by a Fixya Expert

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Paper jam, with no paper jam!

I have an epson stylus photo rx620 and it keeps telling me that there is a paper jam and there isn't one! It won't scan, or print at all. I've heard there may be something wrong with the roller bars on the paper feeders (the springs??) Any help is greatly appreciated!

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Anonymous

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  • Expert 544 Answers
  • Posted on Jun 14, 2009
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Hi,

try to re open again your machine and look very carefully inside remember even how small the paper it will still cause for a paper jam.

if not try to send it to a service technician to give a look to the printer head and rollers.


thanks,

  • Anonymous Jul 11, 2012

    paper jam, with no paper jam!

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1helpful
1answer

Reset rx620
http://www.epson.co.za/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX620/Drivers-Support?target=article&extn=.html&articleId=1888
Hi Please try this linkRegards
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Mar 08, 2012 • Epson Stylus Photo RX620 All-In-One InkJet...
tip

Manual Counter Reset Method
To manually reset the Ink Jet Counter that compels you to clean your waste pads. For the tip on how to clean your ink waste pads go here.

Please Note: In some cases, your printer may be leaking ink so much and so often that not only does your ink pads need cleaning, but you may need to replace the ink reservoir on your printer or you will have a leaking mess on your hands. This is a decision and judgment only you can make. If your printer is leaking quite of lot of ink, you may have to take it to an authorized Epson Repair Shop or Person. Find an authorized location by starting at Epson.com

The solution below is valid for most of the following printer models listed below this solution, some listed may not work, some not listed may also work it varies as this method is listed below is illegal for an authorized Epson Tech to release.

Thanks to the many user boards on the Internet for this solution that I know has worked for people I've helped here on FixYa.

Don't be discouraged if it doesn't work the first time. The key is in pressing the buttons exactly at the same time. So if this doesn't work the first time, try again and try again. Most people state they get it eventually.

[thanks to fixyourownprinter.com for the crux of this particular solution]

"Printer Onboard Control Panel Key Sequence"

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

Don't give up, if it does not reset the first time. The timing is tricky for some people.

Supported Epson Models that I am aware of, others not listed may work and some listed also may not work, it varies but don't be discouraged to try and try again.

You can also try the software download solution listed in this tip I posted.

Epson Stylus Сolor 400
Epson Stylus Сolor 440
Epson Stylus Color 480 LPT
Epson Stylus Color 480SXU / 580
Epson Stylus Сolor 600
Epson Stylus Сolor 640
Epson Stylus Сolor 660
Epson Stylus Сolor 670
Epson Stylus Color 680 / 777
Epson Stylus Сolor 740
Epson Stylus Сolor 760
Epson Stylus Сolor 800 / 850
Epson Stylus Сolor 860
Epson Stylus Color 880
Epson Stylus Color 900 / EM-900C
Epson Stylus Color 980
Epson Stylus Сolor 1160
Epson Stylus Color 1520
Epson Stylus Color 3000
Epson Stylus C20 / C40 / CL-750
Epson Stylus C41 / C42 / C43 / C44 / C45 / C46 / C47 / C48 **
Epson Stylus C50
Epson Stylus C60
Epson Stylus C61 / C62 **
Epson Stylus C63 / C64 **
Epson Stylus C65 / C66 and PE **
Epson Stylus C67 / C68 / D68 and PE **
Epson Stylus C70 **
Epson Stylus C80 **
Epson Stylus C82 **
Epson Stylus C83 / C84 **
Epson Stylus C85 / C86 and PE **
Epson Stylus C87 / C88 / D88 and PE **
Epson Stylus Photo RX420 / RX425 / RX430 **
Epson Stylus Photo RX500 / RX510**
Epson Stylus Photo RX520 **
Epson Stylus Photo RX600 / RX610 **
Epson Stylus Photo RX620 **
Epson Stylus Photo RX700 **
Epson Stylus CX3100 / CX3200 **
Epson Stylus CX3500 / CX3600 / CX3650 **
Epson Stylus CX3700 **
Epson Stylus CX3800 / CX3810 / DX3800 **
Epson Stylus CX4500 **
Epson Stylus CX4600 **
Epson Stylus CX4100 / CX4200 **
Epson Stylus CX4700 / CX4800 **
Epson Stylus DX4200 / DX4800 **
Epson Stylus CX5100 / CX5200 **
Epson Stylus CX5300 / CX5400 **
Epson Stylus CX6400 / CX6600 **
Epson Stylus CX6300 / CX6500 **
Epson Stylus CX7800 **
Epson PictureMate
Epson Stylus Photo
Epson Stylus Photo EX
Epson Stylus Photo 700 / IP-100
Epson Stylus Photo 750 / PM-770C
Epson Stylus Photo 780 / 790 / PM-780C
Epson Stylus Photo 810 / 820
Epson Stylus Photo 820 **
Epson Stylus Photo 825 / 915
Epson Stylus Photo 830 / 830U **
Epson Stylus Photo 870 / PM-875DC
Epson Stylus Photo R200 / R210 **
Epson Stylus Photo R220 / R230 **
Epson Stylus Photo R300 / R310 **
Epson Stylus Photo R320 **
Epson Stylus Photo R800 / PX-G900 **
Epson Stylus Photo R1800 **
Epson Stylus Photo R2400 **
Epson Stylus Photo 890
Epson Stylus Photo PM-890C
Epson Stylus Photo PM-A700 **
Epson Stylus Photo PM-G720 **
Epson Stylus Photo PM-970C **
Epson Stylus Photo 895/ 785EPX
Epson Stylus Photo 900 **
Epson Stylus Photo 925 / 935 **
Epson Stylus Photo 950 / 960 / PM-950C **
Epson Stylus Photo 1200 / PM-3000C
Epson Stylus Photo 1270 / PM-3300C
Epson Stylus Photo 1280 / PM-3500C
Epson Stylus Photo 1290
Epson Stylus Photo 2000P
Epson Stylus Photo 2100 **
Epson Stylus Photo 2200 / PM-4000EPX **
Epson Stylus Pro 5000 / PM-5000C
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on Sep 17, 2008 • Epson RX620 All-In-One InkJet Photo...
0helpful
1answer

I lost the CD to my Epson Stylus Photo RX620. So I downloaded it off the net. Now the scanner won't connect to PC. I can print documents from PC but I can't scan.
Hello ab_beckwith
Probably you neglected to download the twain driver . You can download it from here :
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=44341&prodoid=54782584&infoType=Downloads&platform=All#sf
Please , pay also attention to the 32-bit and 64-bit Windows FAQs page for assistance and also the Windows 7 Compatibility Chart for details , if necessary .
Best regards ,
fanaudi .
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May 13, 2011 • Epson Stylus Photo RX620 All-In-One InkJet...
1helpful
1answer

I would like to buy a users manual for Epson/Stylus Photo RX620 Judy Hunt
hi

just go t Epson site you will get free user manual for your printer or go to following link you will get your manual

http://www.devicemanuals.com/guide/Printers/Epson/Epson-Stylus-Photo-RX620-User-Guide-TXpNd05qST.html
Read full answer
Oct 12, 2010 • Epson Stylus Photo RX620 All-In-One InkJet...
0helpful
2answers

Photo paper
reinstall printer driver
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Feb 09, 2010 • Epson Stylus Photo RX620 All-In-One InkJet...
1helpful
2answers

Where can Iget drivers / software to use my RX620
Windows 7 will install its own driver for your Epson printer. If you have connected the USB cable, disconnect it for now.

With your computer on, power on your printer. Now plug in the USB cable. Win7 will automatically install a driver for your printer.

The Win7 compatible TWAIN driver and Epson Scan Utility software can be download from Epson support:

Epson Stylus Photo RX620 Downloads

Be sure to choose the file(s) for your Win7 version.
Read full answer
Jan 11, 2010 • Epson Stylus Photo RX620 All-In-One InkJet...
2helpful
2answers

My scanner :makes a loud noise when trying to scan or copy
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I need more information to offer a definitive solution, but I can give you some information that might help diagnose the problem.

Unless you forgot and tried to use it locked…then unlocked it after, it seems unlikely that changing the ink could directly affect anything related to the scanner. So especially if it still scans and now just makes more noise then before, we can reasonably say it isn’t a faulty locking mechanism and that the gears are probably not stripped, which would either stop it or not. So you’re looking at either something simple like the gear assembly being dry, shifted slightly, etc. or the safety by the lock that makes noise to tell you the device is locked is stuck somehow. The one can be tested by removing the little plastic safety that makes the noise when the scanner is turned on and locked; the other you might be able to test with some WD40 and see if it runs quieter.
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Aug 24, 2009 • Epson Stylus Photo RX620 All-In-One InkJet...
0helpful
1answer

Is there anyway I can scan with no ink Epson photo RX620
I'm not certain that I can help, but I am familiar with the Epson does things with their printers and all-in-ones. The thing is, printers are pretty cheap to buy. Where these companies make lotsa bucks is in the aftermarket products, which in this case is printer ink. Therefore, these printers are designed to now allow you to do much of anything with all the ink cartridges installed. I can certainly understand your frustration, and if I am wrong about this, I would like someone who considers themselves an "expert" to tell me so. Good luck, and my advice would be, next time don't buy an Epson. They are the worst company for high-priced ink, and if you use anything except Epson brand ink, you void the warranty. Sucks!
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Mar 11, 2009 • Epson Stylus Photo RX620 All-In-One InkJet...
0helpful
1answer

Rx 620 slow to print
Epson's RX620 scans and prints photos at high quality. Text, however, was slow to print and not that good.
it_portal_pic_41791_t.jpg Epson's multifunction devices fall into two categories: general-purpose models that are designed for home or small office use, and photo-oriented devices such as this, aimed more at the enthusiastic amateur snapper.
Because it's a photography-centred device, the RX620 uses dye inks. On photo paper, these produce more vibrant colours than pigment-based inks, and a true gloss finish, but on plain paper produce inferior, less vivid results.
The Stylus Photo RX620 is quite large, and looks dated - but it's not short of modern photo-printing features. Its built-in memory card reader is compatible with seven commonly used digital memory formats, including xD and SmartMedia. Photographers using film will appreciate the scanner, with its high optical resolution and transparency backlight.
On plain paper the RX620's text printing showed bandingand rough outlines on default settings. Our five-page black-and-white text document took two and a half minutes to print. Increasing quality settings made it even slower.
We tried realigning the print heads to improve print quality. The RX620's manual process involves choosing the best-aligned examples from four rows of 15 patterns. This takes good eyesight, and it can be hard to choose between similar-looking options. We needn't have bothered - text remained unchanged.
Photo printing was far better. The RX620 produced some of the best prints we've seen from a multifunction device, but only at its highest quality - and slow - setting. Our A4 test picture took 15 minutes 12 seconds to appear.
The RX620's scanner is excellent, previewing an A4 sheet in six seconds and scanning a 6x4in photo at 600 dots per inch (dpi) in just 14.5 seconds. Negative scan times were reasonable, with a single frame scanned at 2,400dpi in 1 minute 40 seconds.
The RX620 can perform many advanced functions without being attached to a computer, and its colour screen has a clear menu system. Prints can be made directly from memory cards, photo prints or even film. There are four document copying settings, but results using the default Text quality are adequate for most office purposes.
The RX620 isn't a brilliant multifunction device. It does many things well, but its printer is too slow, and simply not good enough on plain paper.






Please rate my solution after reading it. Thank you
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Feb 27, 2009 • Epson RX620 All-In-One InkJet Photo...
0helpful
1answer

"Clear paper jam" error, but there is no jam!
Use flashlight to shine inside of all possible visible areas of printers. Especially to the very right or very left. I'm sure you will find something. Remove it

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Read full answer
May 25, 2017 • Epson Stylus Photo RX620 All-In-One InkJet...
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