I must depress the on/off button several times before the printer will turn on or off
If your printer had a paper jam and will not go online it is most likely a hardware failure. You will need to contact the manufacturer or a qualified technician to repair the printer. Make sure you have powered it off for several minutes at least, uninstalled and reinstalled the driver, and cleared the print queue. But if the printer itself is offline, none of those things will help as it is the printer itself that had failed.
Epson Printer Support
45 views
Usually answered in minutes!
×