Netflix.comsigninhelp try to restart my account and cannot. what should I do

hi rita.
If your account is inactive, you'll be asked to restart your membership once you sign in to Netflix. Your billing date will change to the date you restarted your membership on. If your account has not closed yet, you can keep your active account status by clicking the Restart Membership link on your Account page.

How do I restart my Netflix account? - Netflix Help Center

How can renew my Netflix Google Search

Hi @Lorena

Follow this steps:

If you want to restart your Netflix account to get back to watching your favorite TV shows and movies, simply sign in to Netflix.com and click Restart Membership from any profile except a Kids profile.
If your account is inactive, you'll be asked to restart your membership once you sign in to Netflix. Your billing date will change to the date you restarted your membership on.
If your account has not closed yet, you can keep your active account status by clicking the Restart Membership link on your Account page. Your billing date will not change.

https://help.netflix.com/en/node/2070

Hello
If you want to restart your Netflix account to get back to watching your favorite TV shows and movies, simply sign in to Netflix.com and click Restart Membership from any profile except a Kids profile. If your account is inactive, you'll be asked to restart your membership once you sign in to Netflix.

For any help or support just visit us: Netflix Activate

How do restart my Netflix account

try restarting computer to relog it all from boot

Is it still not working? If it was working fine before, it's probably a short-term outage. If Netflix is the ONLY service that is not working, then connect to the Netflix website first, then your online Netflix account second. If those both work, contact "help" from your Netflix account.

1 (866) 579-7172
this is Netflix customer support phone number. Basically their are at least 9 way to contact them the link is below. Good luck.

https://gethuman.com/contact/Netflix/more

1. 
   Test the Internet connection on the Apple TV
   
   
   1. From the main Apple TV menu, navigate to Trailers.
      • If you don't see Trailers: Select Movies, then In Theaters.
   2. Select any title and click Play. If trailer plays, the device is connected to the Internet.
   3. If you are unable to connect to the Internet, you may be having network connection issues.
   
   
2. 
   Restart the device
   
   Restart your device by unplugging it from power for at least 10 seconds, then plug it back in and turn it on with the power button. Restarting the device is often enough to restore your ability to connect to our service.
   
3. 
   Disconnect Apple TV from your Netflix Account
   
   
   1. Navigate to the main Netflix menu inside the application and click Logout.
   2. Select Yes.
   3. You will be returned to the Apple TV's main menu, at which point the device has been successfully disconnected from your Netflix account. You may select Netflix to sign back in with your account information or connect as a different user.
   
   
4. 
   Troubleshoot your Internet Connection