Hello Sandeen, Thanks for the detail & I have contacted these locations yet there's something very troubling going on here regarding my request. Here's my analogy, anyone that buys a new car for say $30,000 or any amount for that matter always receives their owners manual thats usually placed in the glove box for safe keeping. Now a few years later the car owner needs to service or perform a DIY repair & obviously has to go out & buy the actual Service/Repair Manual for the vehicle thats worth $30,000 (lets pretend its an Audi so it holds its value after 3yrs). So the owner pays approx $10 for the entire service/repair manual which is the exact same book that any Audi dealership or Authorized Audi repair shop would have clearly. So this brings me to my point. I paid top dollar for my mixer, I am also a fellow member of the music industry both in the academic & professional disciplines (Music Theory/Pro-Audio Sound Engineer Bachelors Degree in both from Azusa Pacific University) as well as my own fully functional recording studio suite located in Los Angeles. I cant keep track of how many DIY servicing/repairs I've performed on equipment, gear, speakers, turntables, CDJ's, mixers, lighting, live stage rack mount gear, make my own audio cables from scratch, the list goes on. I'm very proud at the fact that I can perform such servicing/repairs but only through my many years of experience am I actually able to successfully get it right since school doesnt teach you the service/repair side of it. With that said why wont either location that you provided me (Pasadena & Hollywood) are willing to work with me on my rightfully made request as an owner of my 5000FX to purchase the technicians service/repair manual or at least visually view the page I need to see for a job that's going to take me less than 5min to complete on my own personal mixer? They both sound almost as if they're lying to me flat out & simply trying to rip me off & with that I am not allowed to own or purchase the technicians service/repair manual for the mixer that I bought that obviousoly doesnt come with one in the units box. In the 17yrs I've been in this industry never have I had a vendor, manufacturer, producer of goods ever give me a hard time or question me when I requested specific literature for an item they manufacture not once. If what happened to me yesterday occured to me over the past 17yrs I would have never been able to gain so much hands on knowledge with such a large variety of equipment as I have. Now do you understand why I used the vehicle purchase as an analogy, because for a $30,000 car you can buy the service/repair manual with no problem at all & you can complete your DIY repair. However for a $899 NuMark 5000FX Mixer (hardly a comparison) I can't purchase or even have a technician show me the page that I seek??? Does this make sense at all to you...Get back to me we need to find an alternative solution & BTW being that my mixer is DC'd & apparently there some sort of unnecessary secrecy that prevails here if this is true than why can I right now locate for FREE the Technicians Service/Repair Manual for mixers that are not discontinued for example the X06 & X09? Nothing makes sense here when all I need to do is slide the pinned plugs back into their correct slots on the internal board thats it, thats all I need to do. Best Regards
SOURCE: Serious Doubts of Authorized Delaers
I think you have been lucky! Many manufacturers do not want you to do your own servicing or updating, and guard their Technical stuff jealously. Letting anyone use it opens it up to copycat manufacturing.
SOURCE: Serious Doubts of Authorized Delaers
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In other words, no
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This is a serious matter at hand & DO NOT provide a personal comment or personal experience you had once in the past or provide any conjecture or theories. I need the solution here which is the schematic of where the pinned plugs are to be connected back into the open slots on the internal board. Remeber NuMrk this is a DISCONTINUED model.
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