CONTROL POD FOR VOLUME IS HARD TO TURN. IT KIND OF STICKS.
If you need a replacement. Here is the link Bose Volume Control Pod for Companion 20 Computer Spearkers
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SOURCE: Where Can I purchase a bose companion 5 control pod?
you have to call customer service at 1-800-367-4008.Run about $35.
For the broken cable, have you tried to fabricate a new cable for it?
SOURCE: Bose Companion 5 Speaker System won't work
check if the volume control needs to be replaced. volume controls gets bad in due time coz of the carbon layer which gets thinner and thinner till it gets cut off
SOURCE: Control Pod for Bose Companion 5 speaker system
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
It worked like a charm. I hope this is helpful!
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