Question about American Standard Colony 2388.012.222 Linen Two-Piece Round Front Toilet

2 Answers

My toilet keeps leaking from tank to bowl--replaced all internal parts

Not sure which American Standard -- it has been in my house for 20 years I think. This toilet has had problems with leaking from tank to bowl for years. Food color indicates this and so does my $100 water bill (doubled). Internal parts/assemblhave been replaced numerous times and so has the flapper (the last plumber said the other one wasn't the right size - and yet...it lasted for a few billing cycles and wham..back at it and color down in the tank. Should we replace the whole toilet now and start over - perhaps parts are not compatible with old toilet any longer or there is a seating/sewer/suction issue or whatnot?

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  • Tammy Bauer
    Tammy Bauer Mar 12, 2014

    Thanks, John, I will check this out. I really appreciate your help and this website. God bless,

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2 Answers

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  • Master
  • 794 Answers

Is the water closet (the tank where the water sits in) level? Front to back and side to side? Is the water level to high where the excess water is traveling down the tank overflow assembly? When you replace the parts, are there any mineral deposits (lime or calcium) or any other type of slime build-up on the water control diaphragm (flapper)? or on the flush valve seat that the flapper closes on? Do you have the chain that connects the trip lever to the flapper adjusted properly? Check the flapper alignment to the seat of the flush valve. Other things to look for,

  • The small rubber fill tube leading from the valve to the overflow tube and sometimes the valve itself can act as a siphon. In that case, adjust the valve height or tube height up, or adjust the water level down.
  • The water pressure at the small rubber fill tube leading to the overflow tube may be too high, preventing the flapper valve from seating. Turn the shutoff valve at the wall partially closed.
  • Or simply wait and watch; remove the tank lid, flush the toilet, and see what's going on...or better yet, what's not happening.
  • Have your water tested to see if there are any other contaminates that may be fouling up and deteriorating the internal parts of the toilet, like too much chlorine, magnesium, or iron.
Either way, you should not be going through...or have to change the guts of your toilet as frequently as you describe; it's either a mechanical or design defect, tweaking adjustment, or an environmental one that is causing the parts in your toilet to deteriorate prematurely.
Best regards

Posted on Mar 11, 2014

Testimonial: "Thanks so much, John, I will check all of the input I received to see if I can make adjustments before replacing the entire toilet. I really appreciate this website--God bless you all! Tammy"

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  • Master
  • 846 Answers

If the flapper and all has been replaced. then it must be worn out where the flapper sits. or its not smooth.check to make sure it is smooth where the flapper closes, and make sure it closes fully when flushed. you might be better off with a new toilet, but thats up to you!

Posted on Mar 11, 2014

Testimonial: "Hi Carl, I have had the flapper replaced a lot of times (the last plumber said the previous one was the wrong size). I will check this one though, and will adjust the chain and the water level tube/float. God bless you for your help! Tammy"

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6 Suggested Answers

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6ya staff

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Posted on Jan 02, 2017

djchillsnyc

charlie rodriguez

  • 152 Answers

SOURCE: have to flush 2 or 3 times to empty toilet bowl

hello, this is a standard toilet you will need to inspect the flapper that is the rubber flap that holds the water up in the tank it works when you pull the lever it pulls the chain upward and lets the water flow if this flapper is old it may not stay up long enough for the water to flow. open the tank top and flush the toilet see if this flapper is staying up long enough and giving the tank enough time to empty if not change this rubber flapper its inexpensive part.
if this is not the reason then you need to adjust your water filler valve there should be a small screw on top of the pivoting float arm
if you have to adjust it for the water limit line inside the tank this will be the proper amount of water needed to flush once completely

also check that the chain lenth on the pull lever is not pulling the flapper down quicker than its supposed to,

try this let me know your results
hope it helps

Posted on Dec 15, 2008

Steve Darnell

  • 117 Answers

SOURCE: water leaks from tank to bowl till water level in the tank is jus

Yes. You will have to remove your tank from the bowl to replace the defective fill stack(the tube thing your flapper is attached to) it is not as hard as it seems.First remove water supply tube.Then remove the through the tank bolts. should be two of them. Lift off and turn tank upside down. remove spud gasket. Unscrew old stack. You should be able to get a universal kit to work with your tank and should come with all new parts including new flapper and spud gasket. You will need new through the tank bolts and note the sequence of assembly to get water tight seal on tank. Hope this helps

Posted on Aug 03, 2009

shepnaz400ex

Tony Sheppard

  • 46 Answers

SOURCE: How much draw down (tightening) do use to attach

Seat the tank well on a new wax ring and then tightnen the two bolts on the sides evenly there is a small amount of pressure but thats it. To much and you'll snap the side of the bowl. You can caulk around the edge if you want more security,less movement.

The tension on the nuts is very tricky just a feel kinda thing.

Be carefull not to over do it.

Posted on Sep 04, 2009

Larry Maranto

  • 198 Answers

SOURCE: problem: water tank running water and refilling itself

probably the flapper valve is not seating correctly over the outlet. you can fix it by reaching in and twisting the valve one way or the other till it seats properly and the leak will stop.

Posted on May 09, 2010

William Shores

  • 1 Answer

SOURCE: hole in back of toilet (stool) leaks water.

Mine don't leak but the toilet suffered from the lazy flush until I found the hole and covered it with masking tape.

Posted on Aug 18, 2010

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