Since no make or model was offered... Barbara Fay,
WILD-EYED SPECULATION is fully authorized...
It would be merciful to both of us... to post details with your question... the world is full of VACUUMS... Welcome...
but I'll offer some suggestions anyway...
Like... Perhaps the bag (if equipped) is also
fully charged...?
Some of the high end unit have pressure sensitive switches... a mere clog can cause a shut down...
Check the hose (if equipped)... for free flow
Likewise those missing ear-buds could be wrapped around the beater-brush (if equipped)
Hope any of this helps
Carnac the Magnificent
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