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Jeff Hines Posted on Mar 06, 2014
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Manual feed won't grab paper

HP LaserJet 9050dn. When printing to Tray 1 (manual feed), often the first few pieces will be grabbed by the rollers but a random subsequent piece will not, which gets pulled in about 3-4 inches and then the printer indicates a paper jam. The piece that doesn't go all the way through is not stuck in any way, just loosely inserted a few inches in. The door must be opened and closed at this point to resume normal operations. The three rollers in front behind the plastic removable guard are in good (new) condition. This occurs with many media types such as: envelopes, letter, label, preprint.

  • Jeff Hines
    Jeff Hines Mar 06, 2014

    It turns out that the two rollers on the door that pinch the media were of the wrong type. I used normal tray rollers which are more compact. The rollers that should be used come in the extended maintenance package and are more spongy.

  • justwinwin Mar 07, 2014

    It is solved......Great......

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1 Answer

justwinwin

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  • HP Master 788 Answers
  • Posted on Mar 06, 2014
justwinwin
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Joined: Jun 14, 2008
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If the printer works good when it prints the envelopes/label one by one, I think it works normal (because the paper is not a standard paper).

  • Jeff Hines
    Jeff Hines Mar 06, 2014

    Thank you for your suggestion.

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5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Oct 03, 2008

SOURCE: hp laserjet 8100 8150 13.1.42

hp printers typically do not have an error message to cover every known condition, thus if the printer needs maintenance in an undefined area, it will invariably indicate a paper jam. The printer usually responds to the installation of a maintenance kit which will include transfer roller, pickup rollers, and fuser.

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Anonymous

  • 300 Answers
  • Posted on Nov 19, 2008

SOURCE: Printer will not grab paper

Hello,

You may need to obtain the HP Paper Feed Cleaning Kit from Customer Service by contacting them here. While your speaking with them you may want to ask about any issue that have came up with your particular model because I have read they have replaced some models that were even out of warranty.

To use:


It seems that by what Im reading, this is mostly caused by a dried out roller (especially if they are grey so you also may have some other options:

NOTE: These options may void warranty.

  • You may try applying a thin layer of vaseline on the rollers that pull paper. You can usually access these rollers from a door at the back of your printer. This should also soften the rubber. I would suggest running a sheet of plain paper through a couple times to clean off any excess.
  • You can try the Rubber Rejuvenator listed here.
Hope this helps. Please remember to rate this information.

Thanks

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Dec 22, 2008

SOURCE: label sheets won't feed, jam

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Anonymous

  • 2 Answers
  • Posted on Apr 21, 2009

SOURCE: HP laserjet 5500dn paper jam at fuser

Hi,
I was able to fix my problem. On the left side of the fuser assembly there are two small plastic tabs or flags that move up & down. One is attached to the plastic rod/flap that you can see from the top of the fuser and moves when the paper comes out of the "chute". The other tab, which is below the first tab and moves when the paper has passed some point in the fuser, was broken off. I glued the tab back on and now the paper is ejected from the printer like it is suppose to.

I'm thinking that the broken tab was part of a page sensor flag that would tell the printer to stop rolling the fuser assembly when the paper was ejected. Without the flag, the sensor would disengage the fuser prematurely and stop ejecting the paper while the paper was still in the fuser.

Charlotte

obehiadoghe

Obehiaghe Adoghe

  • 133 Answers
  • Posted on Jul 06, 2009

SOURCE: I have an HP Color LaserJet 1600- I am trying to

Good day my dear friend i have hard thi kinda problem before what i did was to replace the printhead,which perfectly work out for me.so i think you should do the same thing too...hope to hear from you soon

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Clean the pick up rollers with a soapy damp cloth.
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It sounds like the paper pickup roller and separation pad for tray 1 is worn and will need to be replaced. These two parts pickup the paper and weed the pages into the printer. When they get worn down they can grab more than one page at a time. The parts are user replaceable, no need to pay a big repair bill for something like this. The parts come in a kit with rollers and pads for tray 1 and tray 2 along with the instructions and it is available here:
http://www.ccl-la.com/catalog/product_info.php?products_id=302
Here is a picture of the roller and separation pad from the service manual.

42f23580-6805-4c92-bce3-6bead3056881.jpg
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Hi- The paper from the tray won't grab and run

if you remove paper tray you will see rubber feed rollers that pickup the paper, sometimes when they really dirty they wont feed the paper, you can try cleaning them with some windex or alcohol but do no try to rotate them as there is a clutch and it can break, after gently cleaning the rollers wait a few minutes to dry, and try printing again... if still having a problem it may be either the rollers are worn or some other mechanical problem.
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Information on how to use rear feed

1. Prepare your doc/file for printing.
2. Insert card stock with narrow side of stock in slot in back of printer until it hits rollers and stops. Don't force in any card stock thicker than max. rated.
3. Change printer setup to feed from rear.
4. Print.

Depending on what software you print from, you may need to change this each time you print if you intend to keep printing from that "tray."
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replaced the manual feed tray separation pad (it is right under the pick-up roller). The HP part # is RG5-2703. First remove the pickup roller then you can pops it out with a small straight slot screw driver.
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Try cleaning the feed roller. It may have debris on it, making it slip. Use alcohol on a lint free cloth. Often you'll see on the paper where the roller slipped on the paper. There may be a dark smudge where the roller slipped. Check it out.
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Laser jet HP 2600n

Before you print, check the printer settings and see if it is set to choose paper automatically. If it is try manually setting it to the tray 1 you mentioned. This may stop the printer from checking every time it is grabbing paper. Also try keeping the other tray slightly open which may automatically tell the printer to look right away at the other tray.

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Fred shine a flashlight down the paper feed throat and see if the feer roller is rotating when the printer tries to print.
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