Konica Minolta bizhub 350 All-In-One Laser Printer Logo
tarasubba Posted on Mar 05, 2014
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Bizhub 350 printing blank copy

After printing few copies it gave error Code C2557 and i reset it then it is printing blank copy

1 Answer

Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Jan 30, 2015
Norman Weimar
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Joined: May 09, 2009
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Does you machine say replace PC drum on the control panel if so need to have the drum developer replaced at the same time. The code is dealing with the image unit the drum is one part the developer section is the bottom part or the sensor at the bottom of the image unit is bad. If developer was replaced did that person use a vacuum clean if so then the static electricity from the vacuum clean destroyed the sensor. NEVER USE A VACUUM to remove old toner. Worse case the main board that the sensor feeds is bad. Also when (if the drum and developer where replace did that person clear the counter for developer and drum. Machine works on info from counters to set certain voltages on certain assy. If the counters are not cleared then the copier thinks there is old developer and old drum in the machine and sets voltages for those units when in reality there are new drum and developer . Also after the developer was replaced was the required F8 run. And no prints/fax or copies where made before the f8 was run. When replacing the developer and drum the fax line and the Ethernet cable need to be removed first even used F8 and counters are done in service mode.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

5 Related Answers

steven brickhouse

  • 19 Answers
  • Posted on Apr 16, 2008

SOURCE: bizhub 350 error code

c3852 means low fuser(hot section) temp setting. hold down utility or stop key, then you should be abel to do trouble reset. if problem persist it would most likely be a lamp or a sensor, which will require a technician to come out.

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Giamma Giamma

  • 12 Answers
  • Posted on Mar 20, 2009

SOURCE: Our bizhub-250 receives a C2557

hi,

open and close front door cover to reset error.

If it persists you have to execute (TCR Toner SUPPLY)

Tell me if you need to execute it.

Bye.

chip_reset

Konica Minolta Error Codes and Solutions

  • 210 Answers
  • Posted on Aug 23, 2009

SOURCE: error code when copying... C6103 on Bizhub C451

C6103 - Scanner overrun failure
The Scanner Home Sensor detects the Scanner at its home position during a period of time that begins with the time when a prescan command
and a scan preparation command are executed and ends when a home return command is executed.

Anonymous

  • 1 Answer
  • Posted on Oct 01, 2009

SOURCE: BizHub 250 Malfunction Code C2557 - HELP!

I can even reach the "service mode".
The screen shows the error (c2557) and I can not access to anyother function.

Anonymous

  • 8 Answers
  • Posted on Oct 22, 2009

SOURCE: Bizhub 350 error code c2557, how can i fix this?

This code happens if you replace drum without replacing developer. Both must be replaced at same time.

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C2557

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Konica/Minolta biz 350 C2557 after replacing DV unit and drum F8

tha minolta di3510 developer unit looks the same as the unit for the konica minolta bizhub 350 but the toner sensor in the minolta unit uses a different voltage range for the toner sensor and it will throw this code make sure you have the correct unit for this machine also you can try this
go back into tech rep mode and change these settings:
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Our bizhub-250 receives a C2557, need help with service mode

Utility/Counter -> Details -> [STOP][0][0][STOP][0][1]
Go to counter and clear the life of the developer and drums and then run F8 from functions.

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu
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BizHub 250 Malfunction Code C2557 - HELP!

I can even reach the "service mode".
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Multiple copy error

Turn OFF sorting and/or grouping in the finishing tab.
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