Need to cold boot an MC75A

Contact Motorola Solutions for assistance.

portal motorolasolutions com
Mark
Motorola Mobility Support

Can You use the buttons? Press the right button with a white bar, just below the screen. This should open the Tools menu. If it does, use Exit and leave AppCenter. If this works, You can test if the touch screen is defect or if AppCenter installation is corrupted. If the screen is ok, reinstall AppCenter.

Download here at motorola:

http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Mobile+Computers/Handheld+Computers/MC75A_US-EN#support_tab

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Good luck

Warm Boot:

- Press the "PWR" button to turn the unit off.

- Press the "4" and "5" keys at the same time.

- While still pressing the "4" and "5" keys press and release the "PWR' button again.

- Release the "4" and "5" button.

- The PDT6846 should perform a warm reboot.

Cold Boot:

- Press the "PWR" button to turn the unit off.

- Press the "B", "D" and "A" keys at the same time.

- While still pressing the "B", "D" and "A" keys press and release the "PWR' button again.

- Release the "B", "D" and "A" button.

- The PDT6846 should perform a cold boot.

Press and hold the 2 key and the scanner trigger for 5 seconds for a warm boot, and 10 seconds for a cold boot. Be advised that a cold boot will erase all user data programmed into scanner.

this is because you are cold booting the unit. Everytime you cold boot a 9090 it re-sets all saved settings. You need to warm boot only unless you want the unit reset to default. any problems please mail [email protected] for support - we supply MC9090's in refurbished condition complerte with like new warranty incase you need any

http://www.motorola.com/web/Business/Products/Mobile%20Computers/Handheld%20Computers/MC75A/MC75A_Spec_Sheet_0310.pdf
Enjoy!

Cold boot is a system reset which includes also the time. You could use an application or script to set the correct time after an cold boot.

Usually that is drive related not the motherboard. The drive may be slow to boot and the motherboard times out waiting for it. By the time you reboot the drive is running or spun up enough to get past this.

To confirm you can try the drive in a differant computer as a secondary and then run scans and any stress test software. You may find the drive is failing or about to.

The 9090 will continuously reboot when someone has cold booted it and has held the trigger down too long after the cold boot. What it's doing is looking for OS update files in the proper directory to do a system update. When it doesn't find them it just reboots again continuously.

To get out of this, cold boot it again but release the trigger right after you push in the battery.

Thanks,

Brad Radaker
Radicomm (maker of QuickTalk - push-to-talk for the MC9090)
www.radicomm.com