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Based on the symptoms described, it is possible that the issue lies with the ceramic element that the burners connect to at the back of the burner unit. This could be causing a short circuit between the two burners, which is preventing the large burner from being adjusted lower when both burners are on.
It is also possible that there is an issue with the wiring or connections between the two burners, which is causing a similar short circuit. However, given that the smaller burner appears to be working fine, this seems less likely.
Another potential cause of this issue could be a problem with the control board or another component of the stove's electrical system. However, given that replacing the infinite switch and receptacle for the large burner did not resolve the issue, it seems less likely that this is the root cause.
In order to determine the exact cause of this issue, it may be necessary to consult with a professional appliance repair technician who can diagnose and repair the stove.
It's probably the control. Some of them have little heaters in them that heat up a bi-metal which cycles the element off and on to get infinite heat control. That's usually the problem. The last one I replaced cost about $20.
I had the same issue on my jgp975 and sadly I had to purchase a different unit. I use simmer frequently and I made the assumption that low was simmer. Wrong. I believe a true simmer is 450 btu and my unit did not go that low. I had to check the fine print/specs page and on some units the manufacturer had to be called. I did replace with another ge profile that did have the low setting.
I'm assuming this is an electric stove, since that's what the picure shows. Most electric stoves turn the heating element on and off to regulate the temperature. On high the element is on almost all the time, on low it's off most of the time. The problem is that when it's on, it's on at full power, and sometimes this is enough to scorch things like milk based creme soups.
You can do two things:
First, try using a double boiler. This will put water in the lower pan and help keep the heat lower than with a regular pan. You could also try to find a pan with a very thick bottom, and try that. It might work better.
hi gud day...try to remove the nozzle inside the burner base using open wrench(depend the size)the use vacium,put the vacium were the place of the nozzle,i think there some dirt inside..then return it again the nozzle to check if it works,,if not replace the regulator for the 2nd sollution.
try to repalce the regulator.sometime the problem is not in unit? in regulator or if u have other regulator try to use then check it. if same thing again,call an expert tecnician to check the gas line & the unit.do not try to repair by it ur self ocz if hard & itr danger
can't give you much guidence - will be either regulator or the plate itself. no easy way to find out. you will have to remove the hob top and check for continuity thro the plate. ifplate is ok, then power up and check for supply to the plate. if no supply, then the regulator will be at fault
make sure you have the correct orifices, make sure you have good gas pressure and make sure pressure regulator is ok.
also if the unit has been in service for a while check the orifice for build up a wire or needle will work to knock out any build up
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