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First I'm not a louisiana Grill representative.
* Check your warranty. call for support.
*** Following is for information only.***
* Any item that can burn will burn if it has; Fuel, Air, Space to burn.
* Pellets catching flame means all three items are available.
* Check your "Flame chamber" Is it open for full burn or searing position? (full open where you can see the pellets and lots of air can get to it? This air will allow the pellets to burn quickly.); https://www.youtube.com/watch?v=1R_eloeM0Fw
* Check if your cover to grill is fairly air tight as when it was new. Though the burn chamber is what keeps most of the air out. The lid also helps keep drafts from causing flare ups. Smoking requires "smothering" the fire. Keeping the air out.
* Check if your electrical power (extension cord) is okay.
* Check if your meat probe is still working and calibrated. If this probe (wires) are broken then the feed will think the meat is cold (or hot) and over feed (under feed) the burn kiln.
* Check with your vendor for advice.
Aloha, ukeboy57
Are you sure you're waiting long enough? The way it works is that it shuts the auger on and off for designated times. You have to wait the designated interval (up to 135 seconds of inactivity). You can adjust this on some models as shown here: http://tipsforbbq.com/Definition/Traeger-P-Setting
Open the cooking chamber lid and remove cooking grill, angled drip pan and U-shaped firepot cover. Look and see if there is a large accumulation of pellet ash in and around the firepot. If there is, it will need to be cleaned out. Do this ONLY WHEN THE GRILL IS TOTALLY COLD! Replace U-shaped firepot cover, angled drip pan and cooking grills and resume cooking/smoking process.
From my personal experience, cleaning out the pellet ash is needed when the smoker will not hold a high temperature regardless of the thermostat setting.
In your case, the fire pot may be packed with pellet ash and pellets from the auger jamming.
That could mean that pellets in the augur have caught fire and it can work its way back to the hopper. Then you really have a problem. Are you sure the fan is running?
You should be able to hear it. The fan helps keep the heat from working its way into the augur. If it's not running, you should also be having trouble controlling the temperature.
Traeger has specific instructions on its website for testing various components including the fan and customer support can assist you with this problem.
Here's a link to the Traeger website: http://www.traegergrills.com/. I'd suggest you get in touch with them ASAP because you definitely don't want to deal with burning pellets in the hopper.
It is not possible for the manufacture to factory set your stove to work properly without some adjustments. The dampers help control the amount of airflow supplied for combustion.
A damper PUSHED IN all the way, maximizes concentrated air flow to the burn pot. This will maintain a robust fire.
The Auger timing is designed to be run, in most conditions, with the dampers closed.
In some areas/conditions, it mybe necessary to adjust the damper open slighty in order to slow down the flame and allow the pellets to keep pace with the rate of burn. This should be monitored closely to ensure you have the propoer feed rate established. If dampers are opened too much, the rate of burn will be very slow and the pellets will build up.
This setting needs to be fine tuned to according to your location and elevation. It is recommended that you start with the dampers pushed in to start.
Are you trying to grill or smoke? In ether case, once the pellets ignite and the temperature you want has been reached, the switch should be turned to off. That should stop the auger pellet feed.
Also, are you using Traeger Pellets. They are the only one designed for this grill/smoker. If you're using heating pellets for a pellet stove, that also would cause that problem
If you've lost your Owners Manual, here's a link to it in a downloadable and printable pdf format.
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