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Posted on Jun 10, 2009
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Lcd screen shows no image

Shows purple lines only

1 Answer

CameraR

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  • Canon Master 4,738 Answers
  • Posted on Jun 10, 2009
CameraR
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Joined: Sep 04, 2007
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

5 Related Answers

A

Anonymous

  • Posted on Aug 05, 2007

SOURCE: Won't Focus!

This is probably a CCD failure. I had the same problem and it was fixed for free. Go to the Canon website and you will find info on returning for free repair. Check out the following website: http://www.usa.canon.com/consumer/controller?act=SupportIndexAct

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Anonymous

  • 4 Answers
  • Posted on Nov 21, 2007

SOURCE: camera showing/taking distorted images

According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have.
Digital Camera Repair Blog

If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jan 23, 2008

SOURCE: Purple screen on view finder and LCD

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

t00nz

CameraR

  • 4738 Answers
  • Posted on May 10, 2009

SOURCE: purple images with horizontal white lines

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Anonymous

  • 10594 Answers
  • Posted on May 20, 2009

SOURCE: Screen shows blurry vertical lines instead of image

Hi,
It is failure of ccd imager chip in your Sony DSC-T1 camera and Sony will repair it free of cost.
Click Sony CCD Imager Support for details.

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According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have.
Digital Camera Repair Blog

If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.
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