You mention the printer model as being Epson NX230 but you have not included anything about your computer's operating system and that could have an important bearing on resolving this situation - also as I do not have any idea where you reside, I can only suggest you do the following, which should resolve your problem.
Go to
http://www.epson.com and select where you reside in the World as the first step. Then go to the Support area for downloads and download the drivers and other software (like Epson Print for example) and install them. In most cases, Epson will correctly identify your computer setup so that you go to the right area for drivers, etc. to suit your computer's operating system (like Windows XP, 7, 8 etc. or Mac) but it is still a good idea to find this out before you go to the website - as a safety precaution. If Windows, open Windows Explorer (Start - All Programs - Accessories and click on WE) then click on HELP in the menu at top of the screen and then on ABOUT and it will show you what OS you have and some other useful information.
You can simply use the download to update the drivers etc. for your printer but the best way to resolve any conflicts is to first remove the existing printer installation. Start - Control Panel - Devices & Printers - click with right mouse button on the icon for this printer and left click on Remove - or Delete - will depend on the OS you have but you should be able to see what to do. After removing - restart the computer, then download the drivers and install. That should resolve the problem. Of course, you need to have the printer OFF during the removal and do not switch On until told to so do during the re-installation routine.
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