Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum Logo
Posted on Jun 09, 2009
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I have a Bissell pro heat water will not disperse from

I have a Bissell 9200 pro heat water will not disperse from bottom only from tools, I have checked for all clogs and stuck a needle in the little eye holes under the brushes to make sure they were not clogged, but still wont put any water out from bottom

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runnoft

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  • Expert 29 Answers
  • Posted on Jun 12, 2009
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If the red spray pieces are not clogged but the Bissell still will not dispense water, then I would say the next most likely causes of your issue was either no soap in the tank, or a burnt out water pump. But since you can get water through the tools, I don't see how that's possible. I think it's still the sprayers. When you say you stuck a needle in the eye holes of the two red spray pieces, did you actually take the two red spray pieces off the hoses to do this? And then after pushing through a needle, did you try blowing through the red spray pieces? If you can't blow air through them, they're still clogged and water won't go through, either. Here's how to get the red spray pieces off the Bissell: Unplug the Bissell. Remove the water tank pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your roller brushes when you press the water-and-soap trigger at the top of the Bissell's handle, and tend to clog with mineral deposits. Only work on one sprayer at a time so you can see how it goes back together. As you squeeze the red plastic sides of one red water sprayer, push up on the underside of the sprayer from underneath the bottom unit of the Bissell to release the sprayer from its mount in the base. Clean any lint or debris out of the mount area. Clean any gunk you can off the red water sprayer with an old toothbrush. Now you need to remove one water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip up the hose so it compresses the spring and is no longer on the red plastic water sprayer. (See GOTCHA about the spring, below.) With the clip released, now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care. When you've removed a red water sprayer from the hose, put the end of the red water sprayer that was inside the hose in your mouth and seal your lips around it, and try blowing through it. If you can't blow air through it, it's clogged. Open up a paper clip and push it back-and-forth through the small hole in the hose end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Click the red water sprayer back into position in the base of the Bissell. Now do the same for the other red water sprayer. The GOTCHA: Once when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. It?s best to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, fix this by removing the six screws on top of the Bissell base (this is the surface the water tank mounts on top of), and pry it up. Pull out the hose, reattach the red water sprayers on the hose, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base. You might want to prime the pumps. Sometimes an air pocket inside the machine (even a new one) keeps water from flowing, until you reprime the Bissell's internal pumps. To prime the pumps the easy way, turn it on, then press, hold, and release the water-and-soap trigger a few times, waiting a few seconds each time. Still nothing? Prime it the slightly harder way. Separate the two water tank pieces. Only have the base tank filled and mounted on the Bissell without the piece that sits atop the tank. Turn it on. Kneeling on the floor in front of the Bissell, reach up and press the soap and water trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel just a bit of suction. Lift your hand up and down a few times, a few seconds apart. Release the trigger and repeat a few times. As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Thoroughly rinse out and empty both water tank pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and get all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and needs more pampering than a vacuum cleaner, doesn't it?? Good luck!

  • runnoft Jun 12, 2009

    Oh, one more Capt. Obvious suggestion. Be sure that you've switched the selector dial above the water tank back to Floor Cleaning, from Tool Cleaning, because obviously, if that selector is left in the Tool position, no water will spray onto the brushes. It could be that simple.

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  • Posted on Jun 12, 2009
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Absolutely the right answer for me. Couldn't get it to work no matter what troubleshooting Bissell suggested. Took apart the sprayers as above suggested and it works as good as it did the day I bought it. Thanks.

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  • Posted on Sep 26, 2009
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Thanks to many others who have posted on similar problems -- water and/or solution sprays through the handheld tools, but not through the main machine.

As others have suggested, I removed the water reservoir, which exposes the 2 main water sprays mounted above the rollers. Using, pliers, I carefully slid the clips back. Gently but firmly removed the two red nozzles.

Elsewhere I have read suggestions to just do one nozzle at a time. However, I found out that if you remove both red nozzles, you can then blow through one side and it will come out the other. In my case, that dislodged a nice collection of crystal-like chunks (guessing it may be crystallized residue from the cleaning solution).

There was also a bit of blockage in one of the red nozzles, which I cleaned out. Make sure you can blow through both of them with little resistance.

Reassemble: Push red nozzles back into hoses. Using pliers, reposition sprung clip back over the red nozzle. Snap nozzles back into place. Refill tanks and power it up.

In my case, that resolved the problem of no sprays from the main machine. Sprays like new now. Hope yours does too!!

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  • Posted on Jul 19, 2009
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If water comes out of the hose and not the spray tips the spray tips are clogged its a fiddly job to clean these out ,as a rule these are clogged by scotch guard in the solution

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