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The KitchenAid website states if it shows Err1 Err2 or Err3 try re-setting the power to the unit if it returns there is a problem with the electronics and Err4 is a stuck button. The Err2 is a heating element falure. Unfortunatley it may cost you more to fix than a new one. If it is less than a year old they may repair it under warranty but after a year your on your own. If you call them and complain that you have read a lot of other people online have the same problem they may repair it for you...Hope that helps.
Pro Line appliances have an extended 2-Year hassle free warranty on them. If you are experiencing any problems with a Pro Line coffee maker, I would suggest calling Kitchenaid Customer Service.Their toll-free telephone number is:
An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.
If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
Manuals and exploded parts views are available for all Kitchenaid appliances at http://www.kitchenaid.com
Select "Customer Care" in the upper-right hand corner of the main page.
Select "Locate Manuals and Guides."
Type in your model number exactly as it appears on the bottom of the unit itself. The model number should appear on a white sticker, starting with "MOD: KCM" with additional characters to follow.
An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears. This may take a few moments.
If the
code does reappear, ERR 2 indicates an internal error with the computer
of the warming plate. This may be covered under Kitchenaid's 1 Year
Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
ERR 4 in a Kitchenaid coffee maker indicates a button is stuck in
place. Please be sure to check all of your buttons and see if any are
stuck depressed into the machine.
If this is not the case, I would suggest contacting Kitchenaid Customer Service to see what other options may be available.
Their toll-free telephone number is 1-800-541-6390.
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