AT&T 1738 Digital Answering Machine Logo
Posted on Oct 27, 2007
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Recovering deleted voice messages

ATT Answering System 2256/1256

Need to recover seven deleted telephone messages.  Imperative that I do so as I was saving telephone messages from granddaughter (2-3 years old) since 2006.  I intended to save to a disk (once I figured that out) and hit the wrong combination of buttons. 

I have contacted Customer Service for ATT but have not yet had a reply and it may not be the answer I am looking for.

  • qliu Nov 01, 2007

    Same problem, different machine. Lucent Technologies Model AS40. Around 15 years old. Lucent has been bought at least twice (AT&T and Alcatel). No technical support on the present website.

  • Anonymous Jul 15, 2008

    I need on line manual for the ATT AS-40 Answering machine. Any links??

    Rick


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  • Posted on Oct 31, 2008
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Hello, Please don't give me bad marks for being candid and honest, and the bearer of bad news. I have been personally offered up to $5000 to retrieve a legal issue, and many offers over the last 20 years to help recover loved ones voices on digital answering machines. And I am sorry to say that I have never been able to. You see when the memory is stored, its not imprinted on a disc or tape, it is stored on chips in a binary code. If it was permanently imprinted, like a disc or a tape it can be extracted under the right conditions, even if "deleted", everyone watches CSI right? But in the case of answering machines and many other logic devices, the chips that hold this data are very limited in their retention, and the data is not imprinted, being held by a thread of small voltage when the power is off. Some devices have methods to "dump" the old data (such as scrolling the caller id to a certain amount), and some answering machines merely "shut down" and reboot when their memory is exceeded. But in the digital answering machine, there are two ways people lose their messages, and they are gone forever I am sorry to say. If they delete the messages or greetings, the circuits "flush" out the old data, and wait for new data, and its gone. This feature is actually needed to prevent everyones machines from filling up the memory, and then shutting down. The other reason is that they were saving messages, and the machine "lost" them, or will not run at all from a power surge. The first problem is most likely from a loss of voltage from a backup battery, super capacitor, or an error that needed to be fixed by a self boot sequence(and flushing of data). The second failure is normally catastrophic and when the hardware is damaged and needs repair(if it can be repaired), it has to be re-initialized to reboot and function properly, thus flushing out any old data, and loading the default program. Normally most failures, even minor, will short the power of the device, which provides the chips with the tiny voltage to hold the data. Sometimes theres a battery or a super capacitor to hold the voltage, and "flash" memory, which are all not having the data imbedded in the memory material. I do have a little good news. With my experience, I have found, and recommend that people purchase an old fashioned standard tape machine and use it as a answering machine, or as a recorder for those precious messages and greetings. Sorry I wish I had a silver bullet. CG

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  • Posted on Jan 06, 2009
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Related Questions:

0helpful
3answers

Can I recover a message inadvertly deleted on my answering machine?

Hello,

I don't think so, because some digital system that cannot be recovered except when the unit can be connect to the pc there some instance that can be recovered.

melnavz
0helpful
1answer

I need to record outgoing message on el51209 do not have instruction manual

The AT&T EL51209 does not have an answering system. It will check your voice mail if you have that service from your telephone company. You need to check the voice mail FAQ from the provider to set an outgoing message. Otherwise, you'll need a separate answering machine that is connected to the phone jack and then connects to the EL51209.

AT&T has the manual for this cordless phone system here: https://att.vtp-media.com/ecp/documents/product_Product/124/UserManual/5631/el51209_manual_USA_i4.pdf .

I wish that I had better news for you.

Cindy Wells
0helpful
1answer

No manual, don't now how to answer the answering machine?

Search Results

    Recovering deleted messages from a digital answering machine ...

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    Dec 9, 2013 - Recovering deleted messages from a digital answering machine ..... AT&T cordless phones - I don't know how similar that would be to Uniden.

    How to retrieve deleted messages from digital answering machines ...

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    Mar 16, 2015 - I have to say, though, I doubt you'll be able to recover the messages. Digital answering machines typically don't have an un-delete. Good Luck.

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0helpful
1answer

Is a way to recover deleted answering machine messages?

The link to the manual:

http://telephones.att.com/docMgt/public/art/162/1717_manual.pdf

Have reviewed and it depends on if it was a saved message or if it was just in the in box with all being deleted.

Read the manual carefully.

r/
David
1helpful
1answer

Retrieving message

See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.


0helpful
1answer

Recovering messages

The 1337's User Guide mentions the battery that keeps messages during power failures. I suspect those message were lost when the power went down.

Here is the link to the 1337's User Guide:

http://telephones.att.com/docMgt/public/art/153/1337_manual.pdf
0helpful
1answer

Lucent Technologies 1725 answering machine

Taken from the 1725's User Manual:

Deleting Messages
1 Connect with the answering
system.
2 To delete selected message
— Press
and release 3 while the message is
playing.
To delete all messages in a
mailbox
— After you have listened to
all messages and heard the two beeps,
press 3, and then the mailbox
number.

You can download a copy of the manual at the following URL:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=164
0helpful
2answers
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