SOURCE: When Rosetta stone installation tells me to put in
You can get the fixed file and details here:
http://support.rosettastone.com/ics/support/default.asp?deptID=14006
SOURCE: Rosetta Stone error 2123
1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem
or
If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.
SOURCE: rosetta stone won't recognize my logitech headset
Make sure that your device is set as your default device by making sure that there is a green check mark next to the device. If not, right click and select "set as default device" (or something like that... I have vista and not win7)
If that does not work, right click on the headphones and go to "Properties" then go and under the "General" tab, change the name of the device to "Microphone HS" For some reason, Rosetta Stone does not recognize the headset unless it has the word "Microphone" in its name... Kinda stupid if you ask me. Hope that helps...
SOURCE: Rosetta Stone Microphone Not Found
This worked for me:
1) Right click on the Rosetta Stone icon in the Start menu
2) Click the "Compatibility" tab
3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem)
4) Start the program again, if you are lucky all mics will now show up
SOURCE: after selecting user nothing happens. Just a
Just got off the phone with rosetta stone support for this exact problem. This is caused by a failure during the language update (I'm going to assume just before this happened it was prompting you to update the language files to the latest version, that was my scenario).
In any event, the fix is simple - Browse through your file system to C:\ProgramData\Rosetta Stone\ (you may have to set to show hidden files to see this path). Open the Products.Xml file and scroll to the very end. There is going to be a "<Product>" node (note, not <ProductS>) as the last subnode of <Products> and this node will have a Course Id of "null". If so, delete the entire <Product> node down to </Product>. Save, close the file, and restart Rosetta Stone -- voila.
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