Epson V500 dropped and longest mirror broken.

Here's an eBay listing.
http://www.ebay.com/sch/i.html?_nkw=epson+v500+film+holder
Here's the Epson store.
http://www.epson.com/cgi-bin/Store/BackCatalog.jsp?BV_UseBVCookie=yes&iref=estorehome_shopby_accessories

At the bottom of the Epson Scan software is a 'Configuration' button, click it and a new window opens.

It defaults to the Preview tab, and at the top it asks the Preview Window size. On the right is a drop down list - Large, Medium, Small. Select your choice and click OK. Done.

Have you installed any Printer software for this epson v500 OfficeJet 8500 Printer or just connected it for the first time

You may download the manual and more from http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=88368&infoType=Doc

Hi Make sure you are in professional mode, and make sure that you have the thumbnail view ticked, bottom left hand corner lo the proffesional mode screen, hope this works

Drivers for EPSON Perfection V500
Click the above link, Select the Model of Scanner and download the Drivers for MAC OS

CreativeTECH

Epson Perfection V500 installed. My computer recognizes it and diagnostic note says all okay. B ut when I turn on the power of the scanner, the grren light comes on in the front for about 15-20 seconds and then the scanner makes a loud grating noise and the green light turns orange and keeps flashing. No scan is attempted. TGhe noise sounds like something that should be moving can get started -- but nothing moves when you look at it. Should I take it back where I bought it?

its possible they are right, But try puting acoulpe of sheets of plain white paper behind the transparency before copying as a buffer . The scanner is seeing the transparency reflected back causing distortion. with the paper blocking the reflection, it should scan perfectly

You're problem is Vista, not the v500!

http://www.compassmicro.com/partsdetail.cfm?ID=3958&Printer=835&backpage=1