I have a Jensen SMP-1GBUB. I can load and unload music but it won't play from the player, ,only through the computer

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I think your mp3 player is not recognizing the fromat you have filled in your mp3....read the manual and download the suitable format which your mp3 supports. Thanks :)

I had a similar problem. Starting the unit up shows "Not Fromat" (sic). I downloaded a low level format tool that supports USB. I was able to perform a low level format on the Jensen player, then I could format it and copy files over to it. It worked like new again.

my jensen smp-2gbl says the music is there but says unknown format and will not play the songs. How do I fix it

Try using updating the firmware from manufacturer's website.

What computer system are you attaching to? A Mac OS 9 system will give a format error and ask if you want it formatted but the unit will mount on Windows systems OK.

Try rebooting the computer - a cold boot (complete shut off of power and restart). then see if it will mount. It may have arrived with the operating file folder missing or it may have been accidently erased by you.

This unit appears to have a single level directory which holds the boot file to start it up as well as th eaudio files. If th eboot file is missing or was erased it will not work.

However sometimes Windows will forget how to look at it sattachments especially USB items and a restart from scratch will sometimes blow out the cobwebs. A restart won' thurt. Make sure it is a complete power down and not a RESTART (warm boot) or simply re-awakening from sleep mode.

Press the Menu button to access either folder. The MSC folder should be where your music is.

I had the same problem too. What worked for me was rolling the battery while it is in the battery compartment and holding the play button at the same time.

I had the same problem, and I was ready to take the player back. I was searching under media help and found the help I needed. This is what you need to do: open your media player. Along the top it will read Now playing, Library, Rip, Burn and then SYNC. Sync is what you need to click on. In the area that you would drag music to for a playlist will now have ' Connect A Device'. The rest should be easy to follow. Good Luck!