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Anonymous Posted on Feb 07, 2014
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Problem with phillips 50pfp5332d/37 Screen shows the following message: Software Upgrade Application EJ304-0.81.6.0(dev). TV doesn't change channels and, when turned off, comes back on by itself after

Screen shows the following message: Software Upgrade Application EJ304-0.81.6.0(dev). TV doesn't change channels and, when turned off, comes back on by itself after a few seconds.

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Anonymous

  • 178 Answers
  • Posted on Sep 03, 2009

SOURCE: Screen stock on Software Upgrade Application

First of all the software update may not have been done yet, when tv's go through an update (depending on which update) the set can turn it's self off and seem to be done, but you need to wait it out and the set will turn it's self back on, Wait it out for about 30 minutes before doing anything. be paitent. UNPLUGGING THE SET CAN DAMMAGE THE TV DURRING A SOFTWARE UPGRADE!!!

If after a LONG period of time try unplugging the set and re-setting the micro. But only as a last resort!

If the upgrad failed and you can't get the set to function properly you need to change the ssb board. If the set is in waranty, waranty should cover this.

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0helpful
1answer

You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?
Hi Geoff, I hope I can help you with this. If you are using an accessory device (DVD, DVR) check cables to see that they are secure and if device has audio out option that it is set correctly. Also check to see that Video and Audio cables are connected to matching inputs on your set.
If you are using DVI to HDMI you will need to use a separate digital audio cable. DVI cables do not carry audio signal. After attaching the audio cable if you still do not hear sound you may need to set Digital Audio In. To do so:
  1. Press Menu Button on remote.
  2. Press the cursor ring down to highlight SETUP.
  3. Press the cursor ring left to enter SETUP menu.
  4. Press the cursor ring down to highlight SOURCE.
  5. Press the cursor ring left to enter SOURCE menu.
  6. Press the cursor ring down to highlight DIGITAL AUDIO IN.
  7. Press the cursor ring down to select the source you want to associate Digital Audio with. HDMI 1 or HDMI 2 in this case. You might need a software update also.
    The latest software solves the issues below:
    1. TV (Plasma 42" and 50") will not turn ON/shut off itself and Red LED blinks 4- times. Recover if main switch on/off.
    2. 37" LCD full white screen appear when upgrade software.
    3. Some channels not available after turn ON.
    4. Delta volume changes, not remembered.
    5. Preferred channel changes, not remembered.
    6. Green or yellow static (sometime snowy) on HDMI picture.
    7. Picture and sound loss for 5 to 10 sec (green LED is still ON) and back to normal.
    8. Audio loss in all inputs and can be recovered when main switch ON and OFF.
    9. TV set turn ON by itself/ green LED light up and goes off when set is ON.
    10. Intermittent audio loss in NTSC RF channel.
    11. Crack sound with high input signal.
    12. Include the possibility to download the rating table (RRT5 capability) for digital programs.
    13. No video/ no picture with sound.
    14. Intermittent On-Screen Menu pop up by itself and can be removed by pressing the 'MENU' button.
    15. Channel information display too long.
    16. Improvement on scramble channel.
    How to check the current software version on my TV set?
    1. Press 'MENU' button on remote control to display the on-screen menu.
    2. Select TV MENU and press the cursor right.
    3. Select INSTALLATION and press the cursor right.
    4. Select SOFTWARE UPGRADE and press cursor right.
    5. Select CURRENT SOFTWARE INFO to display the current software version on your TV set.
    6. If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded.
    7. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.
    Where can I find the latest software for my TV set?
    The Firmware Upgrade Software and Readme File documents can be found on the Philips support website. Refer to the SOFTWARE section.
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Feb 04, 2016 • Televison & Video
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I have a philips model 32PFL5322D/37 I can't get it to do anything. the message on top reads "Software Upgrade Application EJ30U-0.81.8.1 (dev) what can I do?
Contact the authorized service center for Philips. Software upgrade procedure to Philips brand TV is somewhat skilled work.
http://electronicshelponline.blogspot.com/
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Feb 20, 2011 • Philips Televison & Video
1helpful
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We were watching tv last night and it the picture just turned off. the machine was on but no picture. i turned off the tv and tried again this am. no picture.
You either need this part (http://cgi.ebay.com/Philips-50PFP5332D-37-LJ92-01401-Buffer-Board-/150501144120?pt=LH_DefaultDomain_0&hash=item230a913638) or this one depending on your dead screen issue (http://cgi.ebay.com/Philips-50PFP5332D-37-LJ41-04216A-X-SUS-XSUS-Board-/170550290208?pt=LH_DefaultDomain_0&hash=item27b596e720)
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if you are using a HDMI cable and it is just the picture not the tv controls that is red, the cable might be loose, but if it wont do anything and the tv controls don't show up or anything than that's not the problem
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Oct 19, 2010 • Philips Televison & Video
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I have a Phillips LCD tv model #42PF7421D/37. and
I know on the plasma TV's it was a matter of updating or downloading and re-installing the firmware/software for the TV to fix the issue. Go to the following page and if the model you have is indeed a 42PF7421D/37 download the software on the page. Make sure you follow the installation instructions to update the software otherwise the set will become a 150 lb paper weight.

&scy=US&slg=AEN&sct=LCD_TV_SU&cat=TV_CA&grp=SOUND_AND_VISION_GR&session=20091111140139_64.85.227.44&ctn=42PF7421D/37&mid=Link_Software&hlt=Link_Software">Philips Support Page
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Nov 11, 2009 • Televison & Video
0helpful
2answers

Screen stock on Software Upgrade Application
First of all the software update may not have been done yet, when tv's go through an update (depending on which update) the set can turn it's self off and seem to be done, but you need to wait it out and the set will turn it's self back on, Wait it out for about 30 minutes before doing anything. be paitent. UNPLUGGING THE SET CAN DAMMAGE THE TV DURRING A SOFTWARE UPGRADE!!!

If after a LONG period of time try unplugging the set and re-setting the micro. But only as a last resort!

If the upgrad failed and you can't get the set to function properly you need to change the ssb board. If the set is in waranty, waranty should cover this.
Read full answer
Sep 03, 2009 • Philips 42PFL5332D 42 in. LCD Television
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The audio or sound IC (integrated Circuit) on the TV panel maybe bad and need to be replaced.
Also, the speakers of the TV may have a weak connection from inside the panel.
But my best bet is the first solution i gave. If u are not a qualified electronics technician then take it to a service centre.
Joseph Asoh,
Abuja, Nigeria
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You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?

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