When ever I plug in the unit and try to sync with either WMP or Rhapsody both crash and I can't download songs?
My sister has the same mp3 player unfourtunatly see put it in her back pocket sat on it then the screen broke it still worked for a couple of months and then it died the circuit board exploded. Now if your talking about downloading songs i can help all you have to do is get a program called free youtube to mp3 converter, what you do is copy the url and paste it into the place where it says paste url then hit download it will usally come up in a different place if you set it to download to your desktop then you wont have that problem.
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