HP Officejet 6500 Wireless All-in-One InkJet Printer Logo

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godwin godfrey Posted on Feb 05, 2014

7500a 0x61011beb 7500a problem with the printer refer to printer documentation. 0*61011be9

1 Related Answer

sagarjd

JD Kiran Sagar

  • 95 Answers
  • Posted on Feb 10, 2014

SOURCE: I started to use my printer Hp 7500a with iMac OS X 10.9.1 (13B42) was fine by then, but now I can't print and whenever tried it gives me a message "problem with the printer refer to printer documenta

The issue might be with the printer drivers... To fix the issue you need to reinstall the printer drivers... You need to do this with cd

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Related Questions:

0helpful
1answer
0helpful
1answer

Though i have no paper jam, it keeps on prompting Clear paper jam then touch ok. Also notice the carriage not moving from right to left ,its making a weird noise.seem paper feeder gear stuck but clear

Hi vidya kowlessur,

I would be happy to help you with your Officejet 7500A printer. I understand you are seeing a message prompting you to clear a paper jam, and the carriage is likely jammed. Please use the following 2 documents to troubleshoot the issue;

HP Officejet 7500A E910a and E910c Wide Format All in One Printers Out of...

Carriage Jam or 0X610000F6 Message Displays for HP Officejet 7500A E910a...

I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:


Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)
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1answer

My printer is giving me a message to refer to my printer documentation 0.61011bed and I can't print anything. Do you know what is wrong with it or how to fix it.

My reply that won't post maybe you can send on:
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/How-do-I-reset-a-general-printer-error-0x61011beb-on-my-HP/td-p/2260611
0helpful
1answer

Error code 0x61011beb

Hi,

This seems to be Printer failure error. The best you can expect the printer to work is with the steps below.

Remove all the cartridges from the printer. Wipe the electrical ( tiny golden contacts ) with Lint free cloth. Disconnect the power cord from back of printer and while holding the power and cancel button - connect the cord. Release the buttons after 2-3 seconds.

It should prompt you to install cartridges. Hope everything goes smooth, if not it could be hardware related issue. You can also contact HP on 1-800-474-6836 for further information.

Regards,
Sean
13helpful
2answers
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