Call display shows time but not caller number

Did you change carriers? A lot of the VoIP carriers like vonage and magic jack will only give you the telephone number on caller id, but not the name.

I have magic jack now and they call that "caller id", but having moved from a carrier that had name attachment i assumed all caller id's had name and phone number both...but not so

Set Date and time manually if desired. 1. Press and hold the [dial] button until the display show "SET left OR right ". 2. Use the up or down buttons and select "DATE/TIME" andpress the [dial] button to enter.3. Use the up or down buttons to set the hour, minute, AM/PM,month, and day.4. Press the [dial] button to confirm your selections

The individual phone only shows the time that is stored in your phone system. Time change should have been programmed to your PBX. If you have caller ID, call one of the phone numbers in the system and see if caller ID updates the time on the system. On the individual extension, hit the info button several times to get a "refresh" of the time/date.

. Press and hold the dial/menu button until "Options Menu" is shown in the display.
2. Use the up/down buttons to scroll through the options below, and press the dial/menu
button to select the desired option you wish to set:
• Set Language
• Local Area Code
• Set Time/Date
• Set Flash Time
• LED Contrast
• Set Tone/Pulse
• Exit Options
3. Use the up/down buttons to adjust the setting, and press the dial/menu button to confirm
and set.
NOTE: It is important to set the Area code so that the telephone can distinguish local or long
distance calls when dialing from the Caller ID list.
NOTE: Time and Date will automatically set when you recieve the first or second Caller ID

To set up call id you need to enter programming . Programming is done on M7310, M7324, and T7316 sets only. Press the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.

To set up call id you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
Press the show key (top right arrow) 2 times. The display should say CALLED ID: N(or Y)Press the change key til it says Y.
press the release key.
that should do it providing you have caller id service though your local telco provider.

When a call is received it will automatically set the time and date. To change the display contrast hold down the 'delete' button while toggling one of the other buttons. Hold the delete button down until the 'select,mem,mode' is displayed and choose between '25 name & number' or '64 numbers' . Make sure the batteries are good and the batt indicator in top left corner of display is off. I think that is all the features this early model unit was capable of.

Since it appears by default, I'm guessing that the phone is not ringing. It has to ring to display CID. You need to make sure that it is part of an ICD group with Immediate ring.

Carl

Depending on the software of the Norstar it is connected to, you would log in to the key system by using Feature **23646 and then follow it up with the administration password.

If this is a pre 1.0 system, i.e DR5.1 do the following. If not, go to the bottom and click on the link and find the manual for the system your phone is connected to. Generally the system coordinator guide will have what you are looking for.
Setting the date
Begin with the display showing

l.Sys speed dial
1. Press [NEXT] (second key from the top on right for a 7310) twice.
2. The display shows 3.Time and date.
3. Press [SHOW] (first key on the top on the right for a 7310)
The display shows the time, for example, Time 01:00.

- All times and dates must be entered using numerals. For
example, February would be entered as “2”.
- The time may be entered in either 12 or 24-hour format. If the
display is in English, and the hour entered is less than
thirteen, the display prompts you to specify “am” or “pm”.

Press [Show] This will open the time change function. Simple rule. If you want to modify a value, press [CHANGE] and you'll get a cursor. Once you're done with that entry, press [NEXT] to go to the Minutes, press [CHANGE] etc...

I have also included how to change the date below.
Press [Next].
The display shows the date, for example, Date 31 Mar 91.
4. Press CHANGE (softkey under screen). The display shows Year: 88.
5. Set the year.
a. Press CHANGE.
A cursor replaces the number on the display.
b. Enter the year using the dial pad.
For example, press a a to enter the year 1990. ?
c . Press [Next] The display shows the month, for example Month: 01.
6. Set the month.
a. Press [CHANGE]
A cursor replaces the number on the display.
b. Enter the month using the dial pad.
For example, press 02 to enter February.
c . Press [Next].
The display shows the day, for example Dar: 01.
7. Set the date.
a. Press CHANGE
: A cursor replaces the number on the display.
b.” Enter the date using the dial pad.
For example, press 14.

If you subscribe to Caller Display services, the first incoming call will set your phone's date and time automatically. Otherwise, here is how you do it.
1. press Options 2. Press * three times The display shows "Enter time/date?"
You may set both time and date or you may set either of them separately

TO SET BOTH 1. Press # when the display shows "*=Next #=Enter" 2. Wait for each prompt. You will be asked to enter: - the time - am or pm - SAVE - the month - the day, and  - SAVE (Enter the hour, day, and month as two-digit numbers. For example, enter 02:15 for 2:15, 05 for May and 08 for the 8th of the month.)
TO SET ONLY THE DATE 1. Press # when the display shows "*=Next #=Enter" 2. Press * when the time appears 3. Enter the month and day when prompted. 4. Press SAVE
I have a question for you: Can you give me the specs of the AC adapter for this phone (usually written on the adapter)? 1. What is the OUTPUT in volts (V)? 2. What is the OUTPUT in milliamperes (mA)?
3. What is the polarity (i.e. is the + sign in the center of the jack or on the exterior)?
(The wall plug transformer has a diagram depicting two circles with the inner circle representing the center conductor. A line coming from the inner circle will show a minus (-) or a plus(+) symbol to let you know the polarity of the center conductor.)
Thanks!