HEWLETT-PACKARD Hewlett Packard HP SimpleSave Portable 320GB s Hard Drive Logo

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Anonymous Posted on Jul 31, 2017

Hp simplesave not recognized xp

My 1tb simplesave drive is no longer accessable. when I use windows explorer both the false cd drive e: and the main disk F: are detected but widows explorer becomes "not responding" when i click on f. Computer management/storage shows both the E: and F: drives as "healthy". Task manager shows the Hplauncher.exe as running until I click on the F: in windows explorer which changes it to "not responding"

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Larry Ng

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  • HEWLETT-PACKARD Master 14,580 Answers
  • Posted on Jul 31, 2017
Larry Ng
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NO PC stated ! (impossible to help much)?
No simplesave model stated, some are huge hdd others not. some are ssd.? matters big time what is there.

power is FIRST>! no power no joy

does the actual drive removed work inside any PC? yes/no? (it is SATA drive actually there, simple)
if no,it's bad. if yes?, the external needs help. (ask)


SIMPLESAVE is just external HDD./ this
https://www.cnet.com/products/hp-simplesave-external-hard-drive-hard-drive-1-tb-usb-2-0-series/specs/




did you forget to USE THE HP power pack to it?

no huge 1TB hdd, will run lacking that, impossible
but easy for SSD and 1/2 the time with 2.5" drives.
it weights 2.2lbs so is 3.5" large HDD like I have
I've built 3 from scratch, (USB3 -Esata too)

lots of models of simplesave, or 10 years.
some have power pack, (2 lb drive) above, .
others none, and thin and light.

the problems are manifold
1: using USB1.1 port, ? try them all ?
2: using USB2 but DM shows it is only 100mA port or 500ma? (works on 2.5" but not 3.5" drives)
3; power pack not plugged, in
4: ;unstated OS infected or USB ports dead, (drivers bad)

making the 3.5" drives HDD, work can be hard.
cures here.
http://pcdied.com/external-hdd.html


if yours is the tiny one, 2.5" test it on all USB ports , if fail try other PC, with 500mA ports
work now good, no the HDD is bad,
test HDD removed now.
ive been running huge HDD external since the first ones ever, and never have problems, (I build my own)

first test is :
make sure USB finds it. in Device manager.
then see if diskmanagment, shows it.
if it does and no drive letter , then give it one.

  • 1 more comment 
  • Larry Ng
    Larry Ng Aug 10, 2017

    so true getting XP to work now is hard.
    XP is dead, Pnp at MS is dead.
    only XP Activation works now.
    why not upgrade,
    or do the tests above, see if
    its
    this PC bad
    or all PC dead on that drive, (easy no, billions of PC now. waiting )

  • Larry Ng
    Larry Ng Aug 10, 2017

    the first test is ear test
    Pluge in the HDD, (usb device)
    with ear to case here its motor start spin and run.
    whirrrrrrrr.... yes. or click repeat (***** clicks)
    or nothing, then to newer PC
    a disktop is best its more powerful usb ports.
    (can prove that)
    try as many USB ports you can,
    windows goes DINGdong at it finds the USB connected. if not XP is dead. (drivers)

    if 3.5" hdd version of the device, the power pack MUST BE USED to get the 2amp motor startup current to happen. or its all hopeless

  • Larry Ng
    Larry Ng Aug 10, 2017

    do know this too, on 2.5' version
    many 2.5" drives take 1 full amp to start the motor up. many laptops can not do that
    for sure USB1. but even many old USB2 are only 100mA rated.
    a hopeless event, we call it getting over the startup current hump.
    All hdd made will not set the busy, status false((ready) until the motor reaches, full RPM and can unlock the heads. (it's smart)
    it does protect its self from you. in this way.
    if the heads hit the platters, it will crash.
    for sure,.(flying heads they are)

    better for folks not HDD savvy
    is buy a SSD external and all this funny hdd rules
    go byebye, , upgrade.

×

3 Related Answers

Anonymous

  • 47 Answers
  • Posted on Sep 13, 2011

SOURCE: not recognizing external USB hard

Is this hard drive under warranty, if yes get it replaced or fixed if not get a new one

Ad

Anonymous

  • 1 Answer
  • Posted on Oct 04, 2011

SOURCE: My HP SimpleSave can not

Try setting a drive letter in Admin Tools Disk Management. If you move these drives around they lose their identity. Lost in Space so to speak.

Anonymous

  • 55 Answers
  • Posted on Dec 14, 2012

SOURCE: want to install my 2tb

try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program called asoftech data recovery to recover your files. you can find it from facebook
http://www.facebook.com/pages/Asoftech-Data-Recovery/290956907592436?sk=info

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Related Questions:

0helpful
1answer

Pc wont recognize my hp simplesave 2TB external hard drive

No PC stated
No OS stated. (operating system) nor if PC is internet connected.
no Simplesafe model stated, is it the 3.5" HDD? version
id yes it needs power pack to use it. HDD uses huge currents to start up. and spin.
USB ports?
if the drive fails on all PCs, the drive is bad. (or was erased by grimlin's in the night)
plug in the power pack 12vdc is correct.
do not mix it up with other packs or boom.
then listen to the hdd case with you ear, here it spin up?
if not the pack is dead, or the hdd is dead.


here is the power pack for it sold in stores
see that model number there you forgot, to mention, MD2....~~~~

12V Mains AC-DC Adapter for HP Simplesave 2TB MD2000HB External Hard Drive HS....

the drives can fail and be good.
for many reasons.
  1. bad usb port
  2. usb port driver missing.
  3. OS virus corruptiong
  4. drive fails to spin means no 12vdc power. (bad power pack)
  5. using a laptop and expecting the weak USB ports to start HDD motor, will never happen, on large 3.5" HDD. some cant even start a 2.5"

http://www.pcdied.com/external-hdd.html
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If you have Windows in your computer, you go to Start and right click "computer"... or "my computer" and select Manage. Go to the Disk Management, and you should find a removable drive there, right click it, and create a new partition, format that partition ( you can give that partition a label, a file system and whether a quick format or a normal one. After the format is complete you can exit the computer management window and try exploring your computer ( there should be the new volume ).
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Admistrative icon

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Check you can 'see' your drive listed.

If not, you have cable problem, power supply problem or driver problem.

Reset whole system to see if it finds drive again.

Try it in another computer, too.
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The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

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Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
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