Toshiba DKT-2020 Corded Phone Logo

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Posted on Jun 05, 2009
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How to reset the voice mail password for toshiba dkt2020sd.

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J.R. Trowbridge

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  • Expert 66 Answers
  • Posted on Feb 11, 2010
J.R. Trowbridge
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Log into mail box 999 and use sec code 999997 or just 997 and press 8 for admin functions. you might want to read the admin Guide

  • 1 more comment 
  • shannon hawkins
    shannon hawkins Jan 06, 2014

    I have tried this dose not work It asked me for secity code which i put in 999 then it says that 999 is invailed put in my id code it won't let me put in 999997 so i used 997 then it says invaild and asked me for the secirty code again

  • J.R. Trowbridge Jan 23, 2014

    depending on what system you have you need to START in mailbox 999

  • J.R. Trowbridge Jan 23, 2014

    so dial VM if main greeting plays hit * if it asks for sec code hit # then * and dial 999 then 999997 or 997

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Related Questions:

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1answer

How to register password of voice mail

Reset Voice Mail Passwois method is used to change your Voice Mail password for all types of Voice Mail (Basic, Premium, Visual, etc.)
  1. Press *611 then press SEND (airtime is free).
    Alternatively, call (800) 922-0204 (toll free) from any phone to reach the automated customer service menu.
  2. Listen to the instructions then when prompted say "Reset voicemail password".
  3. If prompted, enter the requested information for security verification.
  4. Follow the prompts to reset the password.
    The password can't have repeating digits (e.g., 1111) or consecutive digits (e.g., 1234).
Through the My Verizon app:
  1. Navigate: Apps > My Verizon.
rd from Device Tap the Menu icon (located upper-left). Tap Account. Tap Account Settings If prompted, enter the My Verizion password then tap Sign in. Tap the Security tab then tap Manage Voicemail Password. Enter and confirm the new Voice Mail password then tap Update. The password can't have repeating digits (e.g., 1111) or consecutive digits (e.g., 1234).
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I'm the system administrator and I need to reset an employee/user voice mail password so they can access their voice mail

Use the admin password for mailbox 999 and choose option 4. It lets you reset any voice mail password.

Carl
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Can I use my DKT2020SD on a new Toshiba system?

Yes, as long as the system has a digital card in it, you can use that phone with it.
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Deleted main voice mail

you will need to have the admin program and a cable to connect to the system to re-make the mail box 990 or call a forwarded phone and get their voicemail box and press star and log into mail box 999 and create the user 990. If its older and you have a keyboard and monitor simply make mail box 990 and turn on DND.
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Message light blinking. LCD has myext-voicemail#

I received a voice mail which seemed to correct the problem. Sort of the same solution as when an actual extension is displayed. (you connect/disconnect)
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I can't put in or retrieve a message on individual Toshiba DKT2020SD - old security code doesn't work. How can I change or put in a new security code?

Dial into voicemail extension and when message starts press * it will then ask for user ID and password which is 999 and password is 999997 by default. Go to option 8 then option 4 to reset password to default. By default all passwords are the extension number plus 997. Hope this helps.
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#409 to cancel receive message...may need to key in few time to cancel few message
#64+sent messane extn - to cancel sent message
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Reset Voice Mail and Password

your pabx is connected to a voice processing system.you need to reset your vps to be able to chenge the password of your local no. which is assigned to the mailbox
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Changing Voice Mail Password from the TOSHIBA DKT2010-SD set

you will need to download the manuall you should be able to get it off this sight hope this is some help
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Resetting company voicemail

First, there are two things you need to know. The DKT3010 phone will work on different Toshiba phone systems AND you can have different voice mail systems. The phone system and voice mail are separate to some extent. You need to know the model of the Toshiba main control unit and it would help to know for sure which voice mail system you have. You SHOULD have an administrator's guide for the system and voice mail or someone at the office in control of making simple changes to the system... however, depending on the company that originally installed the system you may have gotten nothing (hopefully they are still in business and you know who they are!!) Most of these systems can be programmed over the phone quickly by the company that originally installed it. There are probably passwords that you would need to know to change any programming features and if you don't know what they are you would be out of luck. Your best bet is to find the company that installed the system. There may even be a sticker on the main control unit with their contact info. Next I would try to find a local installation company that could help you get the changes made and set you up with a way to make future simple changes yourself. Get ALL the information needed to make any changes like passwords etc.. even if you do not want to do it yourself, you NEED to have this information in case the company goes out of business!
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