Maytag Neptune FAV6800AW Top Load Washer Logo
Posted on Jun 04, 2009
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When it gets to spin cycle shuts off and shows uc or dc so i remove all clothes un plug and some times that works most time not

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  • Expert 335 Answers
  • Posted on Jun 05, 2009
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James,
The issue with dc/UC errors will only get worse. Take a look at this post and see if it will help you. Many owners of the FAV6800AW/FAV9800AW have experienced this issue. Root cause almost all the time is the one-way roller clutch bearings. There could be an issue with the Tub Displacement Sensor and there is a quick test for this I will attach the test in this post. If you have basic mechanical skill sets give it a try. I and others will try to help you thru the issue if you decide to go forward, post back if you have questions. Rich
3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.


3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


3b. Press the Super Wash key display reads “in”…something like that.


3c. Press Delicates the Display will show “UC” (Unbalance Closed).


3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


3e. Press Hand Wash.


3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.




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0helpful
1answer

What's the purpose of the tub displacement sensor

To detect excessive wash tub movement and shut down the wash cycle. Here is a copy of my post from a real DIY forum;

Google this Neptune TL Washer FAV6800AWW 5 post down.


Here ya go.....in this post I discuss the issue related to unbalance error codes DC and UC;

Your FAV6800A or FAV9800A is going off balance with DC or UC unbalance error codes during spin cycle and you see/hear the wash tub banging around at the start of Spin Cycle of the wash cycle or a Spin Only cycle. If this is the condition the TDS (Tub Displacement Sensor) is working as designed and signaling the Control Board properly of an unbalance wash load condition.

The Control Board receives a varying D.C . Voltage from the TDS sensor and if the out of range D.C. Voltage limit continues the Control Board will halt the Spin Cycle and try to redistribute the wash load. If you are interested I will show you how to monitor the TDS input to the Control Board with a DVM.


The Control Board then starts the Spin Cycle again. If the wash tub/basket out of balance condition continues the Control Board will attempt another redistribute of the wash load. After several attempts (4 to 5 I believe) the Control Board will shut down the Spin Cycle and send a error code DC or UC to the LED display of the FAV6800A, my machine type. And I believe a text statement to the LCD screen of the FAV9800A machine i.e. something like "Unbalance Condition" I'm not sure what the text message is.


If you need help open a post in that repair forum and I will try help you through your issue.
The forum is free and my time is free I just don

0helpful
1answer

Continue to receive a "DC" code on the Maytap

I no longer post on this site no way to post a Sticky.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

0helpful
1answer

Spin cycle is not completing, code DC appears.

If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction.

I feel the TDS is working as designed with the unblance error code shut down.

See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich
0helpful
1answer

Codes and holes

Hi mandystreet,
I’m an owner like you; from what you describe I feel you have a clutch issue if you’re machine is a FAV6800AW or FAV9800AW. I'll bet it completes the spin cycle with no clothes in the wash basket. Here is what is happening
See this post for a step by step process to remove the clutch. Try a maintenance clean up of the One-way Roller Clutch bearing and see if that will get you back in service, if not I would do a Clutch replacement.
Your machine is shutting down the spin cycle with dc and UC errors so your Tub Displacement Sensor is working as designed.
From the Service Manual page 12;
During fill cycle – If machine tumbles and spins simultaneously replace clutch assembly.
During spin cycle – If machine tumbles and spins simultaneously replace clutch assembly.
You can check this out by turning off the water supply lines if you check during water fill cycle. Lift the washer top from the base and observe the action during water fill or spin cycle. The Service Manual will show you how to raise the washer top from the base.
This is happening because the clutch One-way Roller Bearings are sticky, slightly rusted. When the machine enters spin cycle the agitator shaft is slightly engaged because the one-way roller clutches are dragging this will cause the agitator shaft to rotate in spin cycle spinning the tumblers slightly. In this condition the wash load is tossed about while the wash basket begins to spin up. This will cause the Tub to become unbalanced and the tub starts making greater swings.
This continues until the TDS (Tub Displacement Sensor) signals an unbalance condition to the Control Board and shuts the cycle down with a dc or UC unbalance errors. If the TDS fails in this mode the machine would likely walk across the floor until it unplugged itself or ended in a self-destruct.… :)
A WD-40 clean up and re-lube may get you back in service. Just follow this posting step by step. If you are not a DIY type direct your service repair to this e-mail to help speed you to repair and control cost. You can redistribute the wash load until the cows come home and you will continue to fail with UC or dc unbalance errors…. Fix the clutch issue and your machine will be happy and so will the owner.
Rich
3helpful
1answer

Maytag Neptune FAV6800AW has dc code won't complete spin cycle

Hello julygirlrn,
Take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW clutch.
I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $350 - $400 to have it repaired.
If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169
You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unballance errors are related to clutch issues with this machine model.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Super Wash key display reads “in”…something like that.
Press Delicates the Display will show “UC” (Unbalance Closed).
Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
Press Hand Wash.
Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format. I believe a lot of folks toss this $1K machine where a $50 dollar clutch replacement or an even cheaper Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.
Good luck… Rich
0helpful
1answer

I have an 2002 Maytag Neptune TL (FAV6800A) that won't spin. I replaced the clutch about a month ago. Worked great until now with same problem. Replaced clutch again,but won't work. Received advice from...

Hey Nick,

“”Received advice from one of your experts that it was a resistor problem w/instructions to fix. Opened my machine up and the mother board does not match””

That’s not the way I troubleshoot. Did you pull out the troubleshooting guide out of the console, while you had it open it’s good to have the schematic that’s all that advice was good for.

Do you take any errors to the display such as dc/UC while the wash cycle moves into spin cycle? If you run a Spin Only Cycle with no clothes in the wash basket will it complete the cycle? Does the wash basket spin at all in Spin Only cycle? If it does have you done a Tub Displacement Sensor check? I us this quick check to rule it out.

3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.

3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

3b. Press the Super Wash key display reads “in”…something like that.

3c. Press Delicates the Display will show “UC” (Unbalance Closed).

3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

3e. Press Hand Wash.

3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.


Rich
3helpful
1answer

Maytag neptune fav6800aww wont spin on rinse cycle

With this post I’m attempting to enhance the troubleshooting process regarding dc/UC errors in Spin Cycle associated with the FAV6800A machine. The troubleshooting steps are more to help DIY owners but it could be good info. for other owners to pass along to their appliance repair service if you go forward with a repair. I’m a DIY’er who refused to junk my machine as long as parts cost did not trigger a replacement decision and I have some basic mechanical skills. What I have learned about these fail codes, dc/UC in Spin Cycle is…. this is a chronic failure condition associated with the FAV6800A series machine (no brainer per numerous posts in this forum) and I feel that most of the time these codes are associated with a clutch malfunction.
The troubleshooting guide packed in the console of your machine makes reference to this issue in the Will Not Spin section of the guide and states to replace the clutch. I re-lubed my clutch with WD-40 and I have been working with 30+ loads of varying size with no Spin Cycle errors since early December 08. I and two other DIY forum members found this issue to be a maintenance issue with the clutch, no out of pocket cost for me and I’m sure under $5 for the other two forum members, I had a can of WD-40 in the house. See the links I have attached within this post. There is a description of the clutch removal I did in those posts. I hope this works for others; I’m sure many of these machines head to the curb for bulk trash pickup. Maybe you can extend the service life of your $1K machine if this proves to be a clutch re-lube fix for this issue. Shame on Maytag for not placing a quality sealed bearing in the clutch…. my opinion.
1. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2...

2. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. I need to post step 3 and the rest of this post in a comment.
2helpful
1answer

I have a maytag neptune fav6800aw tl washing machine that is out of balance I guess you could say. On spin cycle sounds like the washer is going to come apart?? just started and getting worse... Also can...

Tom,

Here is a link posted by another member of this site for the Svr Repair manual;

http://www.fixya.com/support/t495521-fav6800_manual  

This will help you trouble shoot issues with this machine.  I removed my clutch and lubed needle berings in the clutch pully and that took care of my issue of DC/UC errors in spin cycle.  Here is a quick note on my repair action.

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a spin cycle with no dc/uc error codes.
2helpful
2answers

Receive code "dc"...water will not drain and tub will not spin properly

This is my failure resolution with DC/UC error codes a common problem with this model;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

I found a Service repair manual on this site search for this; FAV6800 Manual



2helpful
2answers

Neptune XL

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!
I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.


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