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We regret to inform you it appears the telephone has an internal issue that a battery simply wouldn't change. We recommend you use the Panasonic.com/repair address to locate an authorized service center in your area.
Panasonic does not sell the specialized batteries for their shavers. Your best bet would be to purchase one of the models that replaced it. I have included links to two models below. These are very similar to model ES4011 and use the same shaver head as your model
Panasonic uses a specialized battery inthir shavers that have prongs on the ends. These are used only in panasonic shvers. Panasonic does not and will not sell these batteries to the consumer. You can not replace the batteries in this model without sending the shaver to the authorized Panasonic repair center and it will cost you more to repair it than to buy a similar new model.
You may want to take a look at buying the updated version of your shaver. It uses the same foil and cutter and is VERY similar to yours. You wll find this model available at shaveroutlet.com. See link below.
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