Sir/Mam,
First did you clear the counter for the drum and developer before replacing them second did you run the required F 8 procedure if not need to buy new drum and developer. Start over the counters are cleared in service mode then you take the image unit out, then replace the drum and developer then re-install the image unit then run the the required F 8. ENSURE FAX LINE AND NETWORK cables are removed do not want a fax or print job to come in before running the f 8.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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