I recently set up a new DELL optilplex 760. When I go to install my Canon DR-2080c I get an error stating "Device Not Found". I've uninstalled and reinstalled many times but still no luck. Can anyone help me out?

The top module has dirt stuck and bottom module is clean. Please clean the scan module with Isopropyl alcohol. For emergencies take a drop of cologne on a piece of cloth and wipe the area that is dirty.

S. Mohan

I have many years repairing Canon scanners so I hope my suggestion helps you out.

In my experience with the problem your having I have found that the bios needs to be flashed on the particular model scanner you have. You will need to contact your local canon dealer to have this done because they have diagnostic software to do this with. Also they can run the diagnostic software to tell if there are any other issues that need to be addressed on your scanner while they are there.

I hope this helps you out if not let me know.

http://www.usa.canon.com/cusa/support/office/imageformula_scanners/imageformula_dr_2050c_2050sp_2080c/dr_2080c_color_document_scanner#DriversAndSoftware

This link will take you to the canon Down load drivers center.

Go to their official webpage, and try to find software... or just download this Driver Update Software for XP Vista 7 8 and make the update. I hope I have helped. Have a nice day
Paul

look in optional updates in windows. thats the cool thing with 7

Clean the glass thoroughly with a damp cloth.
S. Mohan

The exchange roller kit has all the tires that pick up the paper in the kit (feed, separation, and pick up tires). I think the other tire you are talking about is just one tire not the set.
Also check to see a switch on the scanner that is used for single feed or multiple feed. If its on single feed it will multi feed all the time. You can clean the tire with rubbing alcohol too, to see if your double feeding goes away.

Check for a switch on the scanner that is made to feed single pages or multiple pages. If it is on single page it can multi jam all the time.
As far as the rollers go there is a pick up roller, separation roller, and a feed roller. You can clean them with rubbing alcohol to see if its indeed the tires that are bad. The exchange kit has all three tires in it that are user replaceable.

Check your scan settings. If you have chosen A4 and the paper is slightly bigger, this can happen. It is also possible when the scanner does not pick up the paper in the first attempt because it is worn out. In such an event, you may find a blank on the top of the image. Clean the rollers with a damp cloth. Dont use solvents.
S. Mohan, Chennai, India

Some sort of feedback through the scanner it seems Delete the scanner software and reinstall. Check Canon website for software updates Consult the Tech support team whilst you are there