Our brand new fridge/freezer 2 door is fine on the freezer side and too warm on the fridge side even though it is set to the coldest temp. I found a tutorial that suggested opening up the temp controller and removing the knob to reveal a calibration screw. However, the knob won't come off and the tech I called said the only way to adjust the temp was the knob. Clearly, that is not getting the fridge cold enough for us. Do I need to have a tech check out a brand new machine for refrigerant issues? The compressor sounds great and the freezer side works great. Is it possible to get the knob off and adjust the calibration a few degrees? Right now the fridge is nearly 10 degrees to warm and I cannot serve beer like that!
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