My computer does not recognise it and it wont turn

Hai, i have sansa clip 2gb with the same problem. one ultimate answer i got is Sansa clip uses Media Transfer Protocol(MTP). Sandisk(maker of salsa clip) know about the problem which cannot be solved(the earlier sansa products are to be avoided). There is no solution with the company.

you should update new firmware first at http://forums.sandisk.com/sansa/

if it still doesn't work, change another one.
Good luck

See if you can download the driver for it on Sandisks site, this should make it possible for your computer to recognize it. You may also want to try a different usb cord, USB cords go faulty quite easily.

On your sansa, go to "Settings" then System Settings" then "USB Mode," then change it to MSC, if that does not work, try the other modes, just n case.
Hope this helps!

Hi, just had the same problem after restoring my system.

You must disconnect and update your Windows Media Player to Number 11. My reinstall left me at WMP 9 and it wouldn't recognise my Clip. Go to the Windows website, follow the download instructions, and you should be fine. When you plug in the Sansa Clip or MP3, it should recognise it right away. Hope this helps!

Unplug your Sansa. Uninstall all the Sansa software from your computer, and reinstall the clean version from the Sandisk website. Then, replug the Sansa.

-Tha Mp3 Doctor

What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

check drivers in xp or windows
do u have drivers cd ,
download drivers n install it.
ur's kishore chowdary +919441133420

Sandisk website