Paper jam

If you have followed the manual instructions for removing wrinkled paper from your HP Color Laser MFP 179fnw printer but cannot locate it, you can try the following steps:

1. Open the printer: Turn off the printer and unplug it from the power source. Open all accessible panels and trays of the printer, including the front cover, rear cover, and paper trays. Carefully inspect these areas for any visible signs of the wrinkled paper.
2. Check the paper path: Carefully examine the paper path inside the printer. Look for any jammed or crumpled paper along the path, including the input tray, output tray, and any internal rollers or guides. Gently remove any visible paper debris that you find.
3. Use a flashlight: If the wrinkled paper is difficult to see, you can use a flashlight or a bright light source to illuminate the paper path. This can help you spot any hidden or hard-to-reach areas where the paper might be stuck.
4. Check the fuser area: The fuser is a heated component in the printer that bonds the toner to the paper. Sometimes, wrinkled paper can get stuck in the fuser area. Refer to the printer's manual for instructions on accessing and inspecting the fuser unit. Be cautious as the fuser can be hot.
5. Use a flat tool: If you still cannot locate the wrinkled paper, you can try using a flat tool, such as a plastic ruler or a piece of stiff cardboard, to gently guide through the paper path. This can help dislodge any hidden paper that may be causing the issue.
6. Contact customer support: If you have exhausted all your options and are still unable to locate and remove the wrinkled paper, it may be best to contact the customer support for your HP printer. They can provide further guidance and assistance in resolving the issue.

Remember to always follow proper safety precautions and refer to the printer's manual for specific instructions related to your model.

Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

Hope it helps.

Thank you for using FixYa.

Hello
This the method to clear paper jam, follow these steps:-
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the ink cartridge. 5 If necessary, remove the ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Replace the ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Good Luck

Please check the following steps:

1.Turn the printer off and on to see if it can automatically clear some or all of the jam.
2. Turn off the printer. Remove any paper trays. Look for wrinkled or damaged paper.
3. If necessary, remove the toner or ink cartridge.
4. If you find a piece of jammed paper, remove it.
5. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
6. Replace the toner or ink cartridge and paper trays.

**If this works please rate else let me know in case of further help.**

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.