Illy Francis Francis X7.1 iperEspresso Machine Red Logo

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Anna Johnson Posted on Jan 25, 2014

Red triangle will not stop flashing even after I descale

I performed descaled a few times, turned the machine off for a few hours, please assist

  • Sonali Parande
    Sonali Parande Apr 01, 2023

    I performed the descaling and ran clean water thru the machine to rinse out the descaled over 5 times however the red triangle continues to blink. I switched it off and allowed it to cool completely and started it again however the red light still comes on. How can I fix this. Please help.

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Ju Joh

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  • Posted on Oct 27, 2017
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If it's blinking that means you have not finished ddescaling. Despite what the instruction videos show, descaling for x7.1 requires water container to be filled fully twice.
1. Fill the water container and descale
2. While the machine is still blinking, refill the water container to the top and press the cup button to rinse.

if you run out of water and manually cancel at any point, or only descale and not rinse, you will continue to see the blinking light and have to restart the descale, and then rinse all over again.
See the manual for details.

http://www.saporifineflavors.com/userfiles/file/X7_1%20Manual.pdf

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  • Posted on Oct 19, 2016
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Hi,
I have the Illy coffee maschine x7.1 and I'm trying to do the descaling (since the litle triangle sign is flashing), but power button doesn't start flashing after I push the coffee and steam button together (as indicated in the manual). Any suggestions what I should do, that the on/off button would start flashing?

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1helpful
1answer

Descaled and now descale light will not go out even after power off and reset pressed 10 secs

If your descale light is still on after descaling your coffee maker or espresso machine and performing a power off and reset, there are a few things you can try:
  1. Double-check that you followed the descaling instructions correctly. Make sure that you used the right amount of descaling solution and water and that you let the machine complete the entire descaling cycle.
  2. Try unplugging the machine from the power source and letting it sit for several hours. This can sometimes reset the descale light.
  3. Check the user manual for your machine to see if there is a specific way to reset the descale light. Some machines require you to hold down certain buttons or perform a specific sequence of button presses to reset the light.
  4. If none of the above steps work, there may be an issue with the machine's sensors or circuitry. In this case, it may be best to contact the manufacturer for further assistance or to have the machine serviced.
0helpful
1answer

Lavazza Classy Plus LB400 stuck in "rinse" mode after descaling - help!!

If your Lavazza Classy Plus LB400 coffee machine is stuck in "rinse" mode after descaling, it could be caused by a few different issues. Here are a few things you can try to fix the problem:
  1. Check the water tank: Make sure that the water tank is properly filled and that the water level is high enough to complete the rinse cycle.
  2. Check the water filter: Make sure that the water filter is clean and not clogged. A clogged water filter can prevent the machine from completing the rinse cycle.
  3. Check the descaling solution: Make sure that the correct descaling solution is being used and that it is being used in the correct amount.
  4. Check the hoses and lines: Make sure that the hoses and lines are not clogged or blocked.
  5. Check the machine's firmware: Make sure that your machine's firmware is up to date and that there is no error.
  6. Perform a factory reset: If the above steps did not resolve the issue, then you can try performing a factory reset on your machine by following the instructions in the user manual.
If none of these steps resolve the issue, I would recommend contacting Lavazza's customer support for further assistance. They may be able to provide additional troubleshooting steps or may recommend a qualified technician to repair the unit.


If your machine is stuck in descale mode and you are unable to initiate the descale process again, it could be a problem with the machine's control board. The control board is responsible for managing the various functions of the machine, and if it is malfunctioning, it can prevent the machine from completing the descale process. Another possibility is that the descale sensor is not working properly, it might be stuck and it's preventing the machine from exiting the descaling process.
Here are a few things you can try to fix the problem:
  1. Try to unplug the machine for a longer period of time, like 30 minutes, and then plug it back in to see if that resets the machine.
  2. Check the water lines and hoses for any clogs or blockages, as this can prevent the machine from completing the rinse cycle.
  3. Contact Lavazza customer support for further assistance. They may be able to provide additional troubleshooting steps or may recommend a qualified technician to repair the unit.
  4. If none of the above steps resolve the issue, I would recommend you to contact a professional repair service.
It's worth noting that the troubleshooting steps might vary depending on the specific model of Lavazza Classy Plus LB400 and the cause of the error.
1helpful
2answers

On/off button doesn't start flashing for descaling on Illy Coffee Machine X7.1

You will know the machine wants to be descaled when the red alert triangle is blinking (lower right part of control pad)
1) Machine must be OFF and cool in order to descale the machine!
2) Fill the water container to MAX with very warm faucet water.
3) Add a packet of Illy / Urnex Dezcal or similar citric acid based descaler to the water, stirring it in until dissolved.
4) Replace the water container into your Illy Francis Francis X7.1 Iperespresso machine.
5) Place a 1L (minimum) plastic catch bowl (or other suitable container) under the brew head AND frothing wand, which should be pointed toward the center of the stage under the brew head (as in video above).
6) Power the machine ON.
7) IMMEDIATELY depress and hold only the BREW (coffee cup symbol) until the machine emits THREE SHORT BEEPS, followed by ONE LONG BEEP. Release the BREW button after the long beep.
8) Press the BREW button again, as you would when brewing a cup of espresso.
9) The machine will begin to PULSE, and the STEAM BUTTON will blink. The machine will alternate between pulsing water through the brew head opening and the frothing wand. This will continue until the water container is EMPTY. Be ready to remove the water container, and IMMEDIATELY refill it with cool (Brita filtered or distilled is best) water, and replace it as quickly as possible. The machine WILL NOT STOP THE DESCALING CYCLE, so replace the water container as quickly as you can. You will probably need to empty the catch bowl at least once or twice during this procedure, and the water will be VERY HOT, so use caution!
10) The machine will continue to pulse between the brew head opening and the frothing wand.
11) The machine will stop pulsing at some point during this second tankful, and the BREW button will begin to BLINK, with an alternating BEEP between blinking. If there is very little water left in the water container, fill it up with cool water again. Empty your catch bowl if it is full and you haven't already done so! Once everything is back in place, press the blinking / beeping BREW button, which will begin to rinse the machine through.
12) The machine may repeat Step 11 more than once!
13) The machine should now come out of DESCALING CYCLE on its own, with the red POWER button illuminated, along with the blue BREW button being on and solid.
14) Run one or two BREW cycles, with cool, filtered water.
15) Run the STEAM cycle for a few moments, as you would when frothing for a beverage, to ensure no descaler remains in the frothing wand.
• Your Illy Francis Francis X7.1 Iperespresso machine is now descaled! see less
10helpful
3answers

Giaggia Brera descaling problem

Hi,
been talking to Gaggia (Philips) and they told me that with the newer Breras, you need to ill the water tank, put the machine into standby, then press the long and short cup buttons together for 6 seconds. This will start an auto descale programme (that they didn't mention in my manual!). A small amount of water will be dispensed through the coffee nozzles, then it will stop and the warning triangle and the prime warning light will come on. Place a large container under the panarello, then turn the knob to the right to dispense water. It will dispense about 50 - 100 mls (cold) water, then stop for about a minute. Just leave it and eventually it will empty the tank. Refill it and start again, but it will stop after a few seconds. Turn the knob back to central position, then it will dispense another small amount of water from the coffee nozzles, then stop with warning lights again. Turn the knob back right to dispense water, if it stops because of empty tank, just refill it. Eventually, the machine will stop and go to standby. Turn the knob back to the centre, refill tank yet again and the machine will start normally WITHOUT that descale warning light. HOORAY !!
0helpful
2answers

The descaling light stays on even though I have gone thru the process of descaling.

You are not completing the descale program. See below.

10.3 DESCALING
Due to the continuous heating of the water used to make the coffee, over
time it is normal for the tubing inside the machine to fill with lime scale.
When the light starts flashing( chap. 12-point 5), it is time to descale
the machine.
NOTE: when the light switches on, the coffee maker can still be used to
prepare coffee.
Proceed as follows:
• Empty the tank and pour in the contents of one bottle (125 ml) of
DURGOL descaler plus one liter of water. For subsequent descaling
operations, descaling solution can be purchased from authorised
technical service centres.
NB: Make sure splashes of descaler do not fall onto surfaces sensitive
to acid such as marble, limestone and glaze.
• place a container with a minimum capacity of 1.5 litres under
the milk frother (Fig. 3);
• turn the machine on by pressing the button (Fig. 4).
• wait for the green and indicator lights to come on steady.
• press and hold the button for at least 5 seconds (Fig.14). The
light inside the button switches on (chap. 11 - point 8) to indicate
the start of the descaling program (the and lights remain
off to indicate that it is not possible to make coffee).
• turn the steam knob half a turn anticlockwise (Fig.5). The
descaling solution will come out of the milk frother and start to
fill the container underneath.
• the descaling program automatically performs a series of deliveries
and pauses, so as to remove the lime scale deposits from
inside the coffee maker.
Fig.32
The two red buttons
have opened
out CORRECTLY
The two red buttons
have not
opened out
CORRECT INCORRECT
33
OPERATING INSTRUCTIONS
• after around 30 minutes, when the light comes on (chap. 12 - GB
point 1), turn the steam knob half a turn clockwise (Fig.6) until it
stops.
The machine must be rinsed so as to eliminate the residues of descaling
solution from inside the machine. Proceed as follows:
• remove the water tank, rinse it and fill it with clean water.
• reposition the tank.
• empty the collection container (located under the milk frother) that is
full of liquid, and then replace it under the milk frother.
• turn the steam knob half a turn anticlockwise (Fig. 5). Hot water will
come out of the milk frother and fill the container underneath.
• when the tank is empty, the light goes off and the light
comes on (chap. 12 - point 1).
• turn the steam knob all the way clockwise (Fig. 6) and fill the water
tank with clean water again.
• the program of descaling is hour terminated and the machine is
ready per do again the coffee.

NOTE: if the descaling procedure is stopped before completion, the
alarm (chap. 12 - point 5) is not deactivated and the procedure
must be started again form the beginning.

IMPORTANT: THE GUARANTEE IS NOT VALID IF THE ABOVE DESCALING OPERATION
IS NOT PERFORMED REGULARLY.
5helpful
1answer

No water comes out on ventilate. At first, the water was coming out very slowly, in drips. The doser or grind were not the problem, because even when I switched to Hot Water, it was still dripping. ...

Hi
It should take about 45 minutes to an hour to properly descale the machine. If it only took a couple of minutes you really didn't descale your machine. If you used the powder it has to disolve completly before descaling. The best way to descale is with the descaler in the tank. Turn on the machine and run about 8 ozs of water-descaler through the wand and then turn off the machine. Wait 10 minutes and repeatthe last procedure. Do this until the tank is empty. When done with the descaler, rinse out the tank and put fresh water in the tank and run the whole tank through the wand. Then fill the tank and your ready to go.
21helpful
2answers

How do you descale my Delonghi Magnifica?

10.3 DESCALING Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing (section 12 - point 5), it is time to descale the machine. NOTE: when the light switches on, the coffee maker can still be used to prepare coffee. Proceed as follows: • Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one liter of water. For subsequent descaling operations, descaling solution can be purchased from authorized technical service centers. Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone and granite. • place a container with a minimum capacity of 34 oz. under the cappuccino frother (Fig. 3); • turn the machine on by pressing the button (Fig. 4). • wait for the green and indicator lights to come on steady. • press and hold the button for at least 5 seconds (Fig.14). The decalcification warning light will illuminate (section 11 - point 8) to indicated the start of the descaling program (the and lights remain off to indicate that it is not possible to make coffee). • turn the steam knob half a turn counter-clockwise (Fig.5). The descaling solution will come out of the cappuccino frother and start to fill the container underneath. • the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker. Fig.32 The two red buttons have snapped out CORRECTLY The two red buttons have not snapped out CORRECT INCORRECT 17 OPERATING INSTRUCTIONS • after around 30 minutes, when the light comes on (section 12 - point 1), turn the steam knob half a turn clockwise (Fig.6) until it stops. The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Proceed as follows: • remove the water tank, rinse it and fill it with clean water. • reposition the tank. • empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother. • turn the steam knob half a turn counter-clockwise (Fig. 5). Hot water will come out of the milk frother and fill the container underneath. • when the tank is empty, the l ight goes off and the light comes on (section 12 - point 1). • turn the steam knob all the way clockwise (Fig. 6) and fill the water tank with clean water again. • the program of descaling is now terminated and the machine is ready to make coffee again. NOTE: if the descaling procedure is interrupted before completion, the alarm (section 12 - point 5) is not deactivated and the procedure must be started again form the beginning.
5helpful
2answers

After performing a descaling cycle, the descaling light still flashes, what is wrong?

The manual states that after you descale, you have to hold down the hot water button for 6 seconds, that will turn it off and "reset the timer" till the next time it needs to descale.
1helpful
1answer

What does the triangle symbol with small objects in it mean?

Hi,

It´s the descaling indicator, you need to descale the machine.
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