We have succesfully plugged a cd player into the BGM port on the main board, and when we select BGM, we can hear the music. However, when someone calls in and we put them on hold, they cant hear the music.
What do we need to do so they get the mucis we can hear rather then the beep beep hold sound??
The easy answer is check program 803. It should be set to music1. The harder one is that you need to look at some 990 programs. Most notably area 7 bit 7 for a "1".
Carl
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