Try a u906... if it happens again... then a u020 if it happens again reset firmware... if it happens again check your scanner lamp... if thats ok then you got main board and/or scanner board problem...
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
Turn it off then re do the process
SIM 163 Reset (only do this one SIM, by doing others you could cause your machine to no longer function. Also see note at bottom.
Entering Simulation Mode
1. Press the system menu/counter key.
2. Select Service setting using the up/down cursor keys.
3. While pressing the start key and the # key, press the enter key. (Maintenance mode is entered.)
4. Select Maintenance mode using the up/down cursor keys.
5. Press the enter key.Enter the maintenance item (163 Resetting fuser problem) number using the up/down keys.
6. Go to step 1 under method below.
Resetting the fusing problem data Description
Resets the detection of a service call code indicating a problem in the fusing section.
When a service call concerning the fusing section occurs, turn the power switch off and open the front cover.
Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode.
Purpose
To prevent accidents due to an abnormally high fusing temperature.
Method
1. Press the enter key. A selection item appears.
2. Select Execute using the up/down cursor keys.
3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020,C6050, and C6400 are reset.)
Completion
Press the back key. The indication for selecting a maintenance item No. appears.
Note:Sometimes in order to do the reset when the machine is in an error state you need to open the top cover (like to replace the toner) and leave it open until you have performed the reset.
SIM 163 Reset (only do this one SIM, by doing others you could cause your machine to no longer function). Also see note at bottom.
1. Press the system menu/counter key.
2. Select Service setting using the up/down cursor keys.
3. While pressing the start key and the # key, press the enter key. (Maintenance mode is entered.)
4. Select Maintenance mode using the up/down cursor keys.
5. Press the enter key.Enter the maintenance item (163 Resetting fuser problem) number using the up/down keys.
6. Go to step 1 under method below.
Resetting the fusing problem data Description
Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode.
Purpose
To prevent accidents due to an abnormally high fusing temperature.
Method
1. Press the enter key. A selection item appears.
2. Select Execute using the up/down cursor keys.
3. Press the enter key. The fusing problem data is initialized.
Completion
Press the back key. The indication for selecting a maintenance item No. appears.
Note:Sometimes in order to do the reset when the machine is in an error state you need to open the top cover (like to replace the toner) and leave it open until you have performed the reset.
2. Select Service setting using the up/down cursor keys.
3. While pressing the start key and the # key, press the enter key.
4. Select Maintenance mode using the up/down cursor keys.
5. Press the enter key.
6. Enter the maintenance item number (130) using the up/down keys.
7. Press the enter key. A selection item appears.
8. Select On using the up/down cursor keys.
9. Press the enter key.
10. Turning the power switch off and back on. ADDING TONER is displayed and installation of toner starts.
11. After approximately 15 minutes, the installation is completed and the machine becomes ready.
207 views
Usually answered in minutes!
×