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Anonymous Posted on May 28, 2017

No audio sounds when the samsung s4 is on.

There is no audio sound when I touch the screen. Also when I make a phone call, the person can hear me, but I cannot hear the other person. Also when I want to restart the phone, there is no response, then after a few minutes, the phone turns off. When the phone turns back on, the phone goes black, and nothing happens when I touch any of the buttons on the phone. When using the apps, there is no response, including my recordings. What can I do to fix this nightmare. Thank-you in advance.

1 Answer

Raymond Ramrez

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  • Contributor 56 Answers
  • Posted on May 18, 2019
Raymond Ramrez
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Try connecting a wired headphone to the jack and make a new call. If you can hear the other person, yhe internal speaker may be bad. Keep using the wired headphone, or use a Bluetooth headphone until you decide to upgrade the phone. I recommend the S6 or S8 (the even number model are better).

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 31, 2008

SOURCE: Samsung SCH-a870 turning off and on

i have the same deal with the metropcs and it turns on to load and then it turns off

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Anonymous

  • 2 Answers
  • Posted on Dec 30, 2008

SOURCE: How do I turn my Samsung Juke All sounds off mode back on

Press the Volume Down button on the side of the phone. That'll do it!

walesarumi

Wale Sarumi KomputerSolution

  • 6993 Answers
  • Posted on May 21, 2010

SOURCE: samsung impression cell phone touch screen goes

Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is going black when you use the keyboard.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will not go black again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

Anonymous

  • 155 Answers
  • Posted on Jun 23, 2010

SOURCE: i have no sound what so ever on my phone, i cant

Hi
I think the problem you are experiencing has to do with the earpiece of your phone.All you need to do is to get to a phone store and replace the earpiece so that your phone can work perfectly again.
GOODLUCK

Anonymous

  • 80 Answers
  • Posted on Apr 09, 2011

SOURCE: My Samsung star GT-S5233W's touch

The usual solution for such a problem is to have your phone's digitizer or touch screen replaced. That is the only solution for your phone's touch screen to work again. Have this done by a cell phone specialist, preferably one who's good with samsung phones.

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