I have several dozen ryobi lithium 18 volt batterys and 90% of the time when I encounter a "no charge condition" all that is needed is cleaning the contacts of the battery and charger with rubbing alcohol and if still visibly gunked up a light sanding with some fine sand paper!!! Good Luck....
If it's both of them then i am thinking you have a faulty charger. i have seen mine do that, i got a new charger and it worked properly.
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