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Press menu when in shooting or playback mode. Goto settings. goto reset and press yes This will reset the menu's and shooting options. It will nit affect date, time and language settings. This you can find in the user manual on page 95 e.v. http://downloadcenter.samsung.com/content/UM/201302/20130207154253245/ES95_English.pdf
Since you can't get into the menu, let's try a manual reset. Remove the card and the battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on.
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