My eggs stick

The grey around the yolk of the egg when hard boiled is due to the sulfur in the yolk. Cook the eggs a little slower, slow simmer, and add a little vinegar and salt to the cooking water. I have also found that we all have the tendency to overcook hard boiled eggs which also helps create the grey around the yolk. I have found that eggs simmered for not more than 12 minutes are hard boiled but don't have as much grey.

Start with cold water with the eggs. Do not add eggs after water is boiling. Also helps reduce the size of the air pocket.

You can cook perfect soft, medium and hard boiled eggs at the touch of a button.

Egg Genie cooks up to 7 eggs at once-with no guesswork, no underdone or overdone eggs.

Just add the indicated amount of water.

Press "on"and your work is done.

The Egg Genie automatically steams eggs and alerts you when they're ready.

Egg Genie cooks up to 7 eggs at once-with no guesswork, no underdone or overdone eggs.

Just add the indicated amount of water.

Press "on"and your work is done.

The Egg Genie automatically steams eggs and alerts you when they're ready.

Here are the amounts in teaspoons of water:
4 tsp = 6 soft boiled eggs
5 tsp = 5 soft boiled eggs
6 tsp = 3 soft boiled eggs
7 tsp = 1 soft or 7 med
8 tsp = 6 med boiled eggs
9 tsp = 5 med boiled eggs
10 tsp = 3 med boiled eggs
11 tsp = 2 med boiled eggs
12 tsp = 1 med boiled egg
14 tsp = 7 hard boiled eggs
15 tsp = 6 hard boiled eggs
17 tsp = 5 hard boiled eggs
18 tsp = 4 hard boiled eggs
20 tsp = 3 hard boiled eggs
21 tsp = 2 hard boiled eggs
23 tsp = 1 hard boiled egg

To use the egg side only, fill the measuring cup with the correct amounts of water. (One side is for boiled eggs, one is for poached eggs.) Pour the water into the basin at the bottom. For boiled- Place 1-4 eggs in the tray with the four holes. Use the sharp thing at the bottom of the measuring cup to pierce the egg shell. Place the lid over top, and hit the 'egg' button. When the light on the button goes out, remove the lid. For poached, grease the pan. Spray/ butter, whatever. DO NOT rely on the non-stick. The thick black tray for boiling eggs goes on first. With the egg in the greased pan (scrambled or whole) place the pan into the unit. There are four plastic pieces in the boiling tray to show you where it goes, the handles aligned. The round tray, with the square holes in it, can be used to warm pre-cooked meat.This is optional, and that tray goes on top. Place the lid over the top, and press 'egg'.

WARNING: this cooks by steam, and any remainder can cause burns. Be careful when removing the lid. Same goes for the product. The boiled eggs should not be touched directly.

To make an egg sandwich, load the egg side and the bread/english muffin/bagel into the toaster. Press the 'egg/toast' button BEFORE starting the toaster. The toaster will start on a timer so that the egg and toast will be done at the same time. When the toast pops up, you are good to go.

Note: there should be no water afterwards, maybe a little oil if you cooked meat. Hard water residue is easily removed with vineger and a paper towel.

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

We're happy to help and we appreciate your thoughtful rating of our answer.

Yes the internal fuse will have blown. I would also think the door latch switches and monitor switch will also need re adjustment

Hi, You can cook up to 12 large size eggs at one time in this steamer. Fill the base to the medium fill line, place the eggs over or close to the steam holes, and cook for approximately 35 minutes. If this helps, please rate this answer. Thanks! Hal