All ways start with easiest step which is cd cleaning disc (has some bristles sticking out of it). If still have issues remove top cover to get access to the read eye and clean with qtip using no chemicals. The last issue that could be causing this is the rubber discs that hold the cd in place, they also need to be cleaned with some alchol. If none of that works then its not worth any other efforts as cd players are very cheap now days just replace it.
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