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Richie Goldsworthy Posted on Jan 16, 2014
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HP Envy laptop supposedly overheating

I have an HP Envy M6-1184CA that I got just a little over a year ago and it was working perfectly, until up about a month ago, when it just randomly started to do 'thermal shutdowns' when I play my games. It normally does get hot when I play games, and can easily reach 65-72 degrees Celsius when I play my games. I use a cooling pad and I remove the battery when I play the games. For the months that I had it where it wouldn't shut down, it would reach those temperatures and it would be perfectly fine. It wouldn't bother me about anything. Now, about a month ago, it started this problem for no reason. The temperatures could actually be LOWER (60 degrees) and it'll do a thermal shutdown which is extremely annoying because a game can be loading and not making the laptop generate a lot of heat and it'll do a thermal shutdown. Sometimes it'll hibernate, but most of the time it just turns off very suddenly. I know for a fact that it isn't overheating, as it has been much hotter in the past and it didn't do anything unusual. I know the heat can damage the system, and when it finally craps out, I'll get a desktop system, but that shouldn't be happening now. I did take off the keyboard and removed the CD drive to blow compressed air inside, but that hasn't helped. I have the laptop sitting on a dual-fan cooling pad made out of some kind of metal to draw away heat and the fan vents on the laptop are completely unblocked. As far as I know, there is no dust inside the machine. When I went to blow compressed air into the laptop, I tried to take it apart, but the instructions I followed were extremely unclear and I could only get as far as taking out the optical drive and removing the keyboard. Any advice would be greatly appreciated.

1 Answer

mason

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  • Expert 53 Answers
  • Posted on Jan 16, 2014
 mason
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Joined: Oct 22, 2009
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Repeated high temperatures are terrible for computers you should check the fans or have someone check them. If those are fine it might be a motherboard or processor problem.

Testimonial: "I'm not sure if it would be the processor or the motherboard because I think it'd be more of a firmware issue as I did update the BIOS recently. The fans are fine, they operate properly and they move a lot of air through the system. Right now, I have re-adjusted the position of the laptop on the cooling pad and it's a lot cooler than normal. The CPU is sitting at 25 degrees right now and the GPU is sitting at 32 degrees, because I'm watching some videos. What wouldn't make sense to me is why would they put powerful hardware in a laptop that wouldn't be able to handle the heat production? This laptop has a powerful GPU that produces a large amount of heat when any kind of medium to large load is placed on it. The CPU never reaches more than 45 degrees Celsius under load, it's the GPU that reaches degrees of 65-70 degrees."

  • 1 more comment 
  • Anup Kumar
    Anup Kumar Aug 11, 2014

    Reducing Heat Inside the PC to Prevent Overheating:

  • Anup Kumar
    Anup Kumar Aug 11, 2014

    Reducing Heat Inside the PC to Prevent Overheating:

  • Anup Kumar
    Anup Kumar Aug 11, 2014

    Reducing Heat Inside the PC to Prevent Overheating: http://h10025.www1.hp.com/ewfrf/wc/docum...

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3 Related Answers

Anonymous

  • 97 Answers
  • Posted on Dec 09, 2009

SOURCE: will overheat and shut down during game play

This is a great peice of software that will cure your problem with overheating on a Dell laptop. You still need to clean out the heatsink and fan to get optimal performance. Share it with your gaming buddies that have a Dell laptop.

http://i8kfangui.software.informer.com/!

Testimonial: "I have not had a problem since I installed this software. However the automatic fan control was kind of buggy."

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Anonymous

  • Posted on Mar 02, 2008

SOURCE: random shutdown for no reason

blast compressed air into the vent on the upper right hand side or back. I had the same problem. It was due to dust buildup on the cooling vents. The vents are connected so if you blast the air through the back you should see the dust shooting our the side. 

drifterK

Catalin Turcu

  • 4924 Answers
  • Posted on Jul 16, 2009

SOURCE: Laptop randomly shuts down

yeah ...you might have done some shortcuts on the key board ...cause indeed when its shuts down by error ..its shows the blue screen ...and the error...either you hit by mistake a combination ...or ...it was from the power saving mode...or ...from the antivirus scanning ...a presenting to turn of the machine after finished scans...or ..from downloading ..for example utorrent has settings to turn off computer when the download is finished....just whatch it carefully and remember what you was running when t does that

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My Hp Envy sometimes it goes off by itself when is on switch on and working. Sometimes also when you place it on your lap it goes off.

Your laptops cooling system is not good enough to keep it cool. It happens when a lot of dust stocks inside the fan area. If you have experience in opening laptops cover then open it and clean the dust. Else go to a professional technician.
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I have a HP Envy computer that will not turn on

ENVY means near zero.
what ENVY?
is it a lap top
if yes, is the battery on the bottom , ?if yes drop it out and see if it turns on now.


here is a demo of how useless the word ENVY is.

see all those PC labeled ENVY.
yah, vast.

https://duckduckgo.com/?q=HP+ENVY+PC&iax=images&ia=images
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How do I get my "offline" HP 5524 printer back online?

Check or reinstall your printer's driver in your PC or Laptop. You can search it by pressing in Google "HP 5524 Driver Download" ...
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My HP Sleekbook is having issues playing Netflix. It will play for a little bit, and suddenly the screen turns green and the audio goes out. There will occasionally be a message concerning my video...

why not load the HP driver fresh from HP.
we are not HP , only HP has those.
that message was , bad video drivers, i guess, I cant see your screen, and what it did so my answer are limited by being blind to all that.
what OS is there, windows what?
it came new with w7 or 8
is it still that? not W10
if you upgraded your PC to w10 then that is what happens.
failures.
my guess 2, is AMD High-Definition (HD) Graphics Driver
that driver at HP is now 6 years old, for w8
https://support.hp.com/us-en/drivers/selfservice/hp-envy-sleekbook-6-1000/5269347/model/5273965


if upgraded to w10 then say so.
so we can tell you what to do.
next
try the above
or go to AMD and get the driver from them.
does the PC run perfectly off the web>
off netfix, off the web?>
you never said.
for example a DVD video from the store, sold DVD
plays ok, then if not again, the GPU chip driver from AMD is no good. upgrade the driver now.
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Hp envy dv7 webcam not working

Try reinstalling the WEBcam driver.
You can download the WEBcam and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -
http://welcome.hp.com/country/au/en/cs/support.html
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My HP Envy 114 doen't connect to my note book anymore. Do I have to reinstall it?

Make sure all Power an Data leads connecting to your printer have dust free secure seating. You might have to uninstall the printer restart your computer then reinstall your printer. Click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click to update driver. Hope this helps.
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I received a Bushnell 5-day forecaster last year. It has worked perfectly until several weeks ago - it now shows 'network lost...try another location'. It started working a few days ago...and now it's back...

I have very briefly researched the device and find it isn't really a forecaster but a device that receives weather reports and sorts them but it isn't made clear how it accesses those Accuweather reports that are available by smartphone app or internet.
I speculate the device must either use any wireless local area network or it must access the mobile telephone network, which makes little sense as it is supposed to be a free service and mobile internet service providers usually wouldn't give anyone free access.

Perhaps the answer will be found in the device instruction manual.

If it is supposed to work through free access to the mobile telephone network, perhaps the cause is the service providers are flexing their muscles. There was some feeling a few years ago the Accuweather reports should be removed from the public domain and perhaps this is the beginning of a resurgence of that feeling.
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