Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo

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Anonymous Posted on Nov 04, 2017

FREEZER SIDE OF SIDE BY SIDE FREEZES UP

AFTER REMOVING THE BACK PANEL THE BACK WAS TOTALLY ENCASED IN ICE AFTER DEFROSTING IT WORKED FINE FOR TWO WEEKS MORE. I KNOW THE FAN IN BACK IS WORKING I CAN SEE IT AND HEAR IT. IT'S NOT LOW ON FREON AND THE COMPRESSOR IS ONLY 2 YEARS OLD. MODEL NO ED22UE THIS IS THE ONLY NUMBER I CAN FIND AND IT IS LOCATED ON THE REFRIGERATOR DOOR.

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Chris Huff

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  • Whirlpool Master 6,289 Answers
  • Posted on Nov 04, 2017
Chris Huff
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You have one or more of your defrost components that are bad. Namely defrost heater, defrost thermostat, and defrost timer / board depending on model.

5 Related Answers

Anonymous

  • 148 Answers
  • Posted on Nov 11, 2008

SOURCE: Whirlpool Side by Side Refrigerator Wont dispense ice

if you lift out the ice bucket you will see the "gear" that turns the auger. The gear is metal but the part on the bucket is plastic and this can become stripped out. Also check that there is not ice frozen around the bottom of the bucket where an ice cube may have lodged the chute door partially open and melted some of the ice in the bottom creating a blockage.

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douglas smith

  • 1462 Answers
  • Posted on Nov 17, 2008

SOURCE: Whirlpool side by side refrigerator not defrosting.

take back panel off inside freezer. check continuity thro heater and thermal fuse in series with heater

Anonymous

  • 105 Answers
  • Posted on Apr 09, 2009

SOURCE: Hollow ice cubes and refrigerator freezer drip pan is freezing

The drain at the bottom of the evaporator on the freezer rear wall is blocked up. Ice may have gotten so far up the side of the evaporator that it is blocking a return air duct which is located there. You need to completely deice the freezer and then **** out and purge the drain hole on the bottom of the evapotrator with hot water and a turkey baster.

Anonymous

  • 998 Answers
  • Posted on Aug 15, 2009

SOURCE: Refrigerator and freezer not working

you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, ie defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

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jasbo

  • 2239 Answers
  • Posted on Aug 28, 2009

SOURCE: Whirlpool Side By SIde Refrigerator Freezer stopped cooling

5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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1answer

Freezer side not cold enough, similar temperature as Refrigerator side

It could be many things. My first guess would be the defrost. The coil that gets cold in your freezer builds ice on it and the only way to get the ice off is to run a heater near the coil long enough for the ice to melt. All freezers have something built in to defrost and domestic are typically just an electric heater on a timer. When your freezer stops working again, you may want to pull open the panel of your freezer and see if your coil (a heat exchanger that probably looks a lot like your car radiator) is covered in ice. If it is, it could be the timer or the actual heater that is bad.
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Refrigeartor not chilling, freezer not freezing

If you have built up ice inside the freezer walls, and the defrost assembly isn't functioning, this could be the problem.

Defrost the unit! Take all the food out of the freezer side, remove shelves; remove inside back panel. If there is a lot of ice build up there, then your defrost assembly is not working or your refrigerator is not a frost free unit. Defrost either by leaving the freezer door open over night or you can speed the process up with a hair dryer. Once the ice build up is dealt with, you can plug the refrigerator back in and see if it will now freeze the freezer and chill the refrigerator. If it does, and you have a defrost assembly you need to order it and have it on hand when the ice builds up again.
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Freezer side gets very cold, but the refrigerator side is slightly cool. Replaced thermostate but the results are the same.

It may be a defrost issue. If the freezer is not defrosting then ice encases the fan motor behind the back wall of freezer and wont allow it to circulate the cold are to refer section. To see if that is the issue check behind the freezer back panel if it is iced up try unthawing it, have towels on the floor it will make a mess, if it starts cooling again after you thaw it out then you know its a defrost issue and it will work until the ice builds up again. You may need a new defrost tstat, heater or timer.
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G e profile refridare the frezzer and the freide are both to warm and we had to take food outof the frezzer. i hear it running. water comes out of the ice maker all the ligts work and the dors seal. what...

Hi, I once had this problem. My freezer and refrigerator were both warm, but I could still hear it running. When the repair guy came out he immediately checked the back interior of the freezer (had to remove a panel) and it was entirely frozen solid with ice. He said the defroster had stopped working, which caused the coils to all freeze. It took him about an hour to get all of the ice off. He replaced the defroster. Total cost was around $250.00.We have a GE side by side Profile, about 8 years old. Works fine now.
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Fridge is not becoming cool, fridge is running

Hi, I once had this problem. My freezer and refrigerator were both warm, but I could still hear it running. When the repair guy came out he immediately checked the back interior of the freezer (had to remove a panel) and it was entirely frozen solid with ice. He said the defroster had stopped working, which caused the coils to all freeze. It took him about an hour to get all of the ice off. He replaced the defroster. Total cost was around $250.00. Works fine now.
3helpful
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Coils in my 2454 packed solid with ice. Thawed it out....worked fine for a couple of weeks. It quit staying cold so I dug behind the freezer to discover the coils again encased in ice. Thawed it...

your defrost heater around the coils is open and can no longer heat,or the adaptive defrost timer or defrost thermistor are defective located in the refrige control panel behind the temp controls and the thermistor is located on the defrost heater assy
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Model GSS25XSRB has cooling problem as well

Yes you have a defrost problem for sure. You will have to access the condensor coil in the back of the freezer compartment to get to the components. You will see a defrost thermostat(round thingy)wired to a heater element either solid black or encased in glass tube. Tubes are easy to see a burnout. You need to turn on defrost timer by rotating the crew slot clockwise until you hear a loud click. You are now in defrost. If heaters do not work then jump out the defrost thermostat and if they come on then thermostat is the culprit. Hope this helps.
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Refrigerator water condensation drain line freezing

GO TO THE FREEZER PORTION OF THE FRIG.YOU NEED TO TAKE THE ICEMAKER OUT AND REMOVE THE BACK PANEL WHERE THE EVAPORATER FAN IS .RIGHT UNDER THE COIL YOU WILL SEE A DRAIN ,WHEN YOUR FREEZER GOES ON DEFROST THE WATER GOES DOWN THE DRAIN AND INTO A PAN THAT SITS ON TOP OF THE COMPRESSOR.THE HEAT FROM THE COMPRESSOR EVAPORATES THE WATER.THE DRAIN IN THE FREEZER IS PROBABLY CLOGGED OR FROZEN OVER WITH ICE AND THATS WHY THE WATER IS GOING ELSEWARE.REMOVE ALL THE ICE FROM AROUND THE DRAIN.IF THERES A ROD THAT GOES DOWN THE DRAIN FROM THE DEFROST ELEMENT THATS SUPPOSED TO KEEP THE DRAIN FROM ICING UP ,IN ANY CASE THE DRAIN IS CLOGGED OR ICED UP.UNCLOG THE GRAIN AND YOU WILL BE GOOD TO GO.
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Kenmore side by side frig not cooling in frig comparment and

Something has failed in the defrost circuit-

Defrost thermostat
Defrost heater
Defrost timer

Reply back if you know how to diagnose electrical circuits, and I'll help you further.
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Freezer is freezing up, then freezer and fridge warm up.

hi thanks for your question. you have a no defrost problem. the cheapest part to replace is the defrost termination switch. located in the freezer., its clamped to one of the coils by the fan motor replace this part. see what happens thanks the appliance doc
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