HP Officejet 6310 All-In-One InkJet Printer Logo
Posted on Mar 20, 2017

HP Officejet 6310 All-in-One ''Cartridge Error: Cartridge on ...''

I switched the printer on yesterday morning and had theimmediate display "Cartridge Error: Cartridge on left must be replaced?. The cartridge was new (ish) but I replaced it and got exactly the samemessage. I followed the electrical contacts cleaning tips from HP - nodifference. Someone posted a tip of removing the left (colour) cartridgeand this has allowed me to use the printer in black and grey scales, which is adefinite improvement. Sometime prior to this problem I allowed a download of a program update for the HP. I also tried the HP with the PC turned off but got the same message. The HP 6310 is trash, I called HP the 1st time it happened and they replaced the printer, but 3 weeks into use I now have the same problem again. I am back to my 2004 trusted HP 2610 :-(

2 Related Answers

RHanson

  • 193 Answers
  • Posted on Nov 14, 2008

SOURCE: HP Officejet 6310 All-in-One ''Cartridge Error: Cartridge on ...''

try reinstalling the printer.

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Anonymous

  • 2 Answers
  • Posted on Apr 06, 2011

SOURCE: HP Officejet 6310 All-in-One ''Cartridge Error: Cartridge on ...''

Hi for solution do this
First put out of the printer the Ink Cartriges then
press 4 + # + OK this send you a info menu
with the nav. Keys go to CHECKSUM FOR RELOCK DATA IMPUT press Ok 5 times . Then Go out there by pressing Cancell Button ant there you go if this dosnt work at the 1rs time you need 2 o 3 times more to ensure relock data ok
bye :)

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HP Officejet 6310 All-in-One ''Cartridge Error: Cartridge on ...''

Hi for solution do this
First put out of the printer the Ink Cartriges then
press 4 + # + OK this send you a info menu
with the nav. Keys go to CHECKSUM FOR RELOCK DATA IMPUT press Ok 5 times . Then Go out there by pressing Cancell Button ant there you go if this dosnt work at the 1rs time you need 2 o 3 times more to ensure relock data ok
bye :)
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How do we change the ink cartridge on a HP 6310?

Hi kscherington,
The short version. Grab the bottom of the cartridge, which is under the printers display window. Pull up & the hole scanner bed and keyboary assembly will lift up as one. Keep the power turned on while doing this. Once opened the ink carridge will move to the right where you can replace your cartridge.
You can go to pg. 96 through pg. 99 in your manual.
Don't have your manual? Download it from HP. Click the link.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=1119598&lc=en&cc=us&dlc=en&lang=en&cc=us

HP's Officejet 6310 All-in-One Printer main page. Suggest you add this to your favorites.
http://search.hp.com/query.html?charset=iso-8859-1&lk=1&la=en&nh=10&st=1&rf=0&qs=&hpvc=sitewide&uf=1&qt=HP+Officejet+6310+All-in-One&ocoldqt=Officejet+6310&oc=1120060

Have more questions, feel free to ask.
Luck!

Mike
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