Can't remember my password
Using Mozilla Firefox to acces my Yahoo mail acount I get an error message saying ny Screen Resolutio is below their recommended 1024 x 600 pixels but i can continue. I can't the error message comes back before I can do more than see my inbox has loaded the error message comes back. My Screen Resolution is set at 1366 x 768.
This is extremely urgent...I have two accounts with Yahoo and I am having problems with them since being hacked on both. the first one, [email protected] was hacked and then I could not access it until I contacted you. That was put right but I still don't have emails between 12/2/14 and 21/2/14. I have asked for these to be restored two or three times. but nothing has happened. Why? The second one is [email protected] has been blocked since the 7th of this month. It was hacked but I changed passwords. Even so, the account is blocked. I am really fed up that it is happening to two accounts. I have some urgent emails to respond to and not only that, blocking both accounts meant I missed attending a funeral service of my favourite first cousin. This hurts me badly. PLEASE make both of my accounts work as well as has been for years before these were hacked. Thank you, David Jackson
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