I have an external Verbatim Hard Drive that connects to my USB port and gets it's power via the USB. Once connected it has worked fine, but it doesn't always connect. When my computer goes into sleep mode, it will not restart when the computer comes out of sleep mode. I have to unplug it and then re-plug it in, and even then it doesn't always connect. Sometimes the blue light (which stays on steadily when it's working) just blinks and the computer never seems to recognize it. So I have to just keep unplugging it and then plugging it back in until the blue light finally stays on (& then the computer recognizes it). It also doesn't always turn back on when I restart the system. I've only had it for 6 months so I am wondering if it's faulty equipment??
SOURCE: new verbatim 160gb usb external
I had a simliar problem. This is how I fixed it in XP;
Remove any attached external devices except the one having the
problem.
Go to:
1. Control Panel
2. Administative Tools
3. Computer Management
4. Under Storage right click on "Disk Mangement"
5. The bad drive should show up as Disk 1 with a black bar across
the top.
6. Right click on the bar.
7.Select " change drive letter and paths " and follow the instructions.
8. If number 7 does not work, go back to the menu and select
"Format". During the FORMAT I believe you will be asked to assign
a drive letter.
9. GOOD LUCK
I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.
SOURCE: Undetectable External hard drive
i am unsure about this but its worth trying
go to start control panel administrative tools services and look for plug and play and make sure it is set to auto at start up and enabled it so it is started this lets your computer recognize new hardware on your computer which should let see it in your my computer screen
i hope this as help if not well i tryed
SOURCE: This external drive isn't recognized by any of my computers. HELP
If it is not showing up on any computers there's most likely a hardware problem in the drive or AC adapter. Do the lights come on when you plug the power in? If not you need a new adapter, if they do the failure is either in the drive caddy circuitry or in the drive circuitry. You can take it to your local PC shop and have the techs test the HDD in a new caddy, if it works in the new caddy your done, if it doesn't you may need the help of a pro to recover your files off of the drive. Hope this helps FixYa, if you need additional assistance or a referal to a pro comment back here with questions or your country and city. Chris
SOURCE: 1tb Verbatim External Hard Troubleshoot
does it work on another pc ok? Do other usb devices work ok? Give me the details and I can help you solve this.
Paul
SOURCE: WinXP does not recognize USB device for Verbatim
Troubleshooting your USB hard drive in Windows see:
http://www.verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article
Link to determine the hard drive getting enough power:
http://www.verbatim.com/support/support-article.cfm?support_id=7B4B78B1-1422-1392-A837F379D15C6F2E&supportType=Article
When devices e.g. printer is connected before you installed the needed software, it can happen that the USB port is no longer recognized.
Then remove the device that shows having problems in the hardware manager.
Next install the software.
Connect afterwards or at the time the computer asks to do so.
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Link to your external hard drive USB 500GB on the internet:
http://www.verbatim.com/products/detail.cfm?product_id=A2EDE0FA-1143-3415-5F5A5A7E80921FE8&cat_id=A2EEE0D6-1143-3415-5FC347F5645B6AE1
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