http://www.neff-eshop.com/eshop(bD1lbiZjPTAwOQ==)/neff/gb/prodp.htm?prod=S5555X0GB%2f94&ESHOPTYPE=S
go to link, look at page 4, using a tx20 driver remove the pump cover indicated by number 0462 on diagram, check for obstruction, may be a piece of glass etc so go careful, remove any debris and check the impellor turns ok. The unit will not drain without this cover refitted but you can check impellor is rotating whilst it is off. Check all outlet hoses, particularly the spigot connection under the sink if this is how it is fitted, Good luck
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