Make copies of all things on your PC you want to save, such as photos, documents and other installed programs. Resetting your PC to factory settings will erase all data on the hard drive. It will erase anything that you installed on your computer after you received it.
Restart your computer.
As the computer is turning on, you will see a blue bar that says "Dell.com" across the top of your monitor. At this time, press the Ctrl and F11 keys simultaneously. If you wait too long, you will miss the opportunity to do this and will have to restart your computer again.
Click the "Restore" option when the next screen appears.
Click "Confirm." The PC will begin its resetting process. This process takes approximately 10 minutes.
Click "Finish" when the process is complete. Allow the PC to restart itself. Do not restart it yourself since it needs to run through its boot program.
Click "Yes" to allow the computer to restart. When it does, it will be at original settings, and you will see the "End User License Agreement" screen. Click "Next." The System Restore screen will appear, and the computer will do another restart.
Once it does another restart, click "OK." You have now reset your Dell desktop to factory settings.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
58 views
Usually answered in minutes!
Give it a name. It is simply the name by which it is known on your network. Call it barney if you want, or the name of a vegetable in your garden. Anything.
What happens if you hold down the ALT key and keep pressing the F10 key? That should take you into the onboard factory restore if the partition is still on the hard drive.
×