The 9 option is not offered verbally but it exist. Press the 9 and then enter the 73738767793 at the Pswd prompt and answer the Reset pswd question with YES. The administrator password will be reset to default which is 120000 (2 digit extensions numbers), 1020000 (3 digit extension numbers), or 10020000 (4 digit extension numbers).
SOURCE: After I have entered user id and password and the
Are you using the installer password or the admin password?
SOURCE: We have Nortel T7316. I have been locked out of
How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002,
depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).
Good Luck.
SOURCE: We have a Nortel Networks
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.
So in other words, try 1020000, 10020000, 120000
Follow this instructions to reset the Administrator password.
Press Feature 985 and dial 9 even though it is not listed as an option.
The display will show Pswd: dial 73738767793
The display will show Reset pswd? Press YES.
You should now be able to enter the default password.
2 digit extensions use 120000
3 digit extensions use 1020000
4 digit extensions use 10020000
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