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mittie mitchell Posted on Jan 06, 2014
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Product is frozen in lock position, cannot reset netbook

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frankdanfelt

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  • Expert 157 Answers
  • Posted on Jul 07, 2014
frankdanfelt
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You need to provide more information. What brand of netbook is it? When you say it is "frozen" be more specific. Does it boot up? Does it lockup before it boots at the initial screen displaying the brand name of the netbook. Once you answer these questions, I can provide you with a helpful answer.

1 Related Answer

Norman Worley

  • 1273 Answers
  • Posted on Nov 27, 2010

SOURCE: I purchased the 7"netbook & it was frozen

By frozen, do you mean that it will not come on at all or that it is locked on the start up screen and will not do anything else?

You can return it and get another one if it was purchased locally as it seems to be malfunctioning. I would suggest that if you are not prepared to treat this machine as a toy, since it will not do much more than connect to the internet with an abbreviated interface, return it for a refund as you will not be happy with it.

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1helpful
1answer

How to replace a keyboard on a hp Mini 1000

HP Support > HP Mini 1000 CTO Netbook > Main Support page,

http://h10025.www1.hp.com/ewfrf/wc/product?product=3832471&lc=en&cc=us&dlc=en&lang=en&cc=us

Before I go on.........
HP = Manufacturer
Mini 1000 = Model Series
The actual Product Number (Model Number) is on the Bottom of the Netbook, in a white Service Tag. P/N = Product Number.

However what is going on here, is we are just looking for the Service Manual.
It covers the HP Mini 1000 series of Netbook PC's........

In the list click User Guides.
Now click on -
HP Mini 1000 and Compaq Mini 700 - Maintenance and Service Guide

[Ignore if you are aware;
This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the above file name, it may take up to 30 seconds, before the first page comes up.

Go to the top left corner, and click on the Toggle Slider icon, to see the Bookmarks menu.
When your mouse cursor is hovered over the icon, Toggle Slider will briefly appear.
To the top left now, will be the Show Thumbnails icon, and to it's right; the Show Document Outline icon. Click on the Show Document Outline icon ]

Scroll the Bookmarks menu down.
Under the subheading - Component replacement procedure -
click on - Keyboard.
Or go to Page 48 using the Adobe Reader page number box, at top. (Actual manual page is 40)

A) Remove ALL power. Remove the AC adapter, (Charger), and Battery.

B) Suggest lay a soft static free cloth on the table, you are working on, then laptop on it.
Prevents scratching the table, and laptop. (Netbook)

Turn the Netbook over, bottom side up.
Look down in the Battery Compartment. There are two Philips head screws to remove, which hold the Keyboard in place.

Looking across the Width of the Battery Compartment, draw an imaginary line in the middle.
One screw to remove is in the Middle, and towards the Front of the Netbook.
The other screw to remove is also in the Middle, and towards the Back of the Netbook.

C) Turn the Netbook over to it's normal position.
Open the Display Assembly. (Open the Netbook)

There are FOUR small TABS formed out of the Keyboard, that are on the side you are on. Also known as the Front of the Netbook.
These Tabs slide down into the Palm Rest Cover.

It is for THIS reason, that when removing the Keyboard, DO NOT bring the Keyboard straight up.

It is also for the reason that the Keyboard Cable, will still be attached to the motherboard.
The Keyboard Cable STAYS attached to the Keyboard.
The Keyboard Cable is disconnected FROM the motherboard connector.

Also on EACH side of the Keyboard, is a Tab.
Grasp the Keyboard at this Side Tabs, and lift the Keyboard up on the LCD screen side; at a slight angle. (1 inch height, or so)

Slide the Keyboard towards the LCD screen, until the Tabs on the Keyboard that are towards you; are clear of the Palm Rest Cover.
Then lay the Keyboard down on the Display Assembly.
(That last sentence is straight out of the service manual.
I <- would advise covering the LCD screen, to avoid any possible damage)

The Keyboard Cable is now disconnected from the motherboard's connector.

The Keyboard Cable is a type of FFC. Flat Flex Cable.
A general example of an FFC,

http://en.wikipedia.org/wiki/File:Flat-Flex-Cable.jpg

As you can see the Keyboard Cable will have NO connector.
Also the flat terminal bar connectors on the Flat Flex Cable, are to go back to the original position in the motherboard connector.

The Keyboard Cable MUST, go back in the same position it was originally; in the motherboard connector.
Each flat terminal strip on the Keyboard Cable, lines up with a specific contact pin in the motherboard connector.

This is what you use to determine, how the new Keyboard's Cable will be mounted. By following the old one.

The motherboard connector is a type of ZIF connector.
Zero Insertion Force.
It is rectangular in shape, and composed of two pieces.
HOWEVER, it does NOT come completely apart!

The bottom piece is the larger of the two parts. It is Stationary to the motherboard. It is called the BODY.
The upper piece is the smaller of the two parts. It is Movable.
It is called the Locking Bar.

IF, the Locking Bar is broken, or IF the Body is broken; you are looking at MOTHERBOARD REPLACEMENT, and why I am being so detailed with this.

There are a few styles of Locking Bar types used.
Looking at the Service Manual, I cannot exactly determine which style is used.
No matter because I will show two styles used, that I believe the Mini 1000 uses one of them. (For the Keyboard Cable)

Flip-Up style:
Closed; (Locked),

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L645D-L640D/big/laptop-disassembly-13.jpg

Open;(Unlocked),

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L645D-L640D/big/laptop-disassembly-14.jpg

Suggest just ease open with the thumbnails.

Slide style:
Closed;(Locked),

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L675D-L670D/big-body/dismantle-laptop-10.jpg

Open;(Unlocked),

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L675D-L670D/big-body/dismantle-laptop-11.jpg

With this style, all you can make out is two 'tabs', of the Locking Bar, because the Keyboard Cable is in the way.
Suggest use thumbnails to ease the Locking Bar up.

Distance is ONLY 2mm. That is a little more than 1/16th of an Inch.

Sometimes after a Keyboard Cable has been in a locked position, for a long time; the Keyboard Cable seems to be stuck.
GENTLY wiggle it side to side, then see if you can remove.
If not, then suggest check the Locking Bar, and see if it is in the Open/Unlocked position, all the way.

For additional questions please post in a Comment.
Or click on Reply at end of solution, and post.

Regards,
joecoolvette
0helpful
1answer

Frozen screen on slvania netbook

Insert a paper clip into the hole on the bottom of the netbook if the device seems to be frozen. The hole is next to the battery cover. The system uses solid state memory rather than a hard drive, so the netbook should restart rapidly.
2helpful
1answer

My 7 in netbook will only go to the deshtop and then it freezes..I bought it new and only powered it up once and it worked the first time...please help

You need to re-image your netbook. Go to the link I'm posting and download the OS Image. You'll need a minimum formatted 512 or 1GB SD Card. Read the instructions included on the page and NOTE THIS: The card goes in the Netbook slot UPSIDE DOWN; tabs facing up. Best of luck to you; Here's the link:
http://www.sylvaniacomputers.com/product.php?id_product=41
James
0helpful
1answer

My switch wont turn and alarm keep going off so how can i turn the switch

You can possibly not have the correct key and the door lock caqn be frozen with ice. The lock it'self might not be frozen but the locking mechcaizem may be. Try different doors as all the door locks will reset the alarm even the hatch. Just unlock it twitce and all the doors should unlock and the alarm reset. A locksmith can open the door for you if you think you have a key problem and once oped the battery can be disconnected the doors clsed with the window down and the key in the on position and then connect the battery and the computer will think the car is already on so the alarm will not be on and then you can turn the car to run and start it and get in and go.
1helpful
1answer

I purchased the 7"netbook & it was frozen

By frozen, do you mean that it will not come on at all or that it is locked on the start up screen and will not do anything else?

You can return it and get another one if it was purchased locally as it seems to be malfunctioning. I would suggest that if you are not prepared to treat this machine as a toy, since it will not do much more than connect to the internet with an abbreviated interface, return it for a refund as you will not be happy with it.
0helpful
1answer

Touchpad is locked

Hold the power button down for a second or two to let the Netbook shut down, then restart. If you had a few windows open it may be frozen and need time to process info. Please give ample amount of time for it to log off. the more you fuss around with it the more it will stay frozen. If all fails hold the power button down until it powers off. I hope it's not your hard drive.
0helpful
1answer

My ipod display is frozen even when the slide 'button lock' switch is in the unlock position. Since the buttons are effectively locked, I cannot get anything to function.

switch on the ipod and then connect it to the computer then use itunes to reset the ipod and it will solve the problem
5helpful
1answer

Its frozen

hi there, try moving the lock switch to the lock position and then to the unlock position, and then hold the menu and center button at the same time, this is called a reset and should fix the problem.
3helpful
1answer

Frozen screen

First, make sure the lock slider is in the proper position.  I know, obvious, but you'd be surprised how often this happens.
Next, slide the lock slider to locked and then back.  Then press and hold the Menu and Select (center) button for 6-8 seconds.  Try a couple times if it doesn't work the first time.  The ipod should reset and work.
If that didn't work, you can reset your ipod.  But first, try connecting the ipod to your computer and see if it goes into sync mode. If so, wait for iTunes to load and then eject your ipod in iTunes and see if it works again.
To reset your ipod, slide the lock slider to locked and then back.  Next hold the Play/Pause Button and the Menu button for 6-8 seconds.  You may have to try this a couple times.  The ipod should reset.
The last thing to do is to let your ipod discharge completely by leaving it at the frozen screen.  Once your ipod is out of battery, reconnect it to you computer or a power adapter and let it charge.  Then try to access it again or repeat the steps above.
Good luck!
Nick
0helpful
1answer

My recorder/plaer is frozen in the on position,

Ensure the key lock is not activated by sliding
"Power on/off ( )/Hold" towards the center
position.If your player isn’t already on, turn it on by
sliding "Power on/off ( )/Hold" to the left
and holding until the player turns on.

If this does not work, reset the player by removing/reinserting the battery.
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